090309152-1-31-2020-03-CC-BENN-BLJUR9-20200206144824

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 090309152
Report Date: 01/31/2020
Date Signed: 01/31/2020 09:59:14 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/15/2019 and conducted by Evaluator Jan Hoshida

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20191115081323

FACILITY NAME:	HAPPY KIDS PRESCHOOL & DAY CARE		FACILITY NUMBER:	090309152
ADMINISTRATOR:	ROBERTS, CINDY		FACILITY TYPE:	850
ADDRESS:	3900 PONDEROSA ROAD		TELEPHONE:	(530) 677-0551
CITY:	SHINGLE SPRINGS	STATE: CA	ZIP CODE:	95682
CAPACITY:	42	CENSUS: 15	DATE:	01/31/2020
		UNANNOUNCED	TIME BEGAN:	08:30 AM
MET WITH:	Cindy Roberts		TIME COMPLETED:	10:20 AM

ALLEGATION(S):

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Lack of supervision resulting in inappropriate interactions between day care children.
Facility staff did not inform day care child's parent(s) of incident.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), Jan Hoshida, made an unannounced inspection of the facility and met with Director, Cindy Roberts, to deliver findings and conclude the complaint investigation of the above allegations. Upon arrival, LPA observed 15 children supervised by four staff.

The complainant alleged that due to lack of supervision there were inappropriate interactions between day care children. Complainant also alleged that facility staff did not inform day care child's parent(s) of incident.

During the investigation, LPA conducted a health and safety inspection of the facility, conducted interviews with pertinent parties and observed care and supervision of children by staff.

REPORT CONTINUED ON NEXT PAGE

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Bettina Engelman	TELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Jan Hoshida	TELEPHONE: (916) 917-6572
LICENSING EVALUATOR SIGNATURE:	DATE: 01/31/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 03-CC-20191115081323

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

FACILITY NAME: HAPPY KIDS PRESCHOOL & DAY CARE	FACILITY NUMBER: 090309152
	VISIT DATE: 01/31/2020

NARRATIVE

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Staff stated that their supervision policy is to constantly scan the room and position themselves to be able to see all of the children in all areas of the center. Staff and parents interviewed stated that if an incident happens, staff will talk to parents upon pick up and will write a report that the parents will sign, the parents keep a copy and the center keeps a copy. Parents interviewed stated that they do not have any issues with the supervision that their children receive and trust the staff at the center. Children interviewed stated that the teachers are always watching them and one child stated that they never hide from the teachers because it is against the rules.
LPA also conducted observation of the care and supervision of the children and staff within the facility. LPA observed that the staff positioned themselves in the classroom, outside play area, bathroom and during transitions to be able to supervise the children.

Due to conflicting information obtained through interviews and observations, LPA was unable to determine if a violation occurred.

Based on the investigation conducted, although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. As a result, the allegations are UNSUBSTANTIATED.

Report reviewed with Director and copies were provided. Notice of Site Visit was issued and Director understands that it must remain posted for 30 days. Appeal Rights were also provided and discussed. No deficiencies were cited.

SUPERVISOR'S NAME: Bettina Engelman	TELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Jan Hoshida	TELEPHONE: (916) 917-6572
LICENSING EVALUATOR SIGNATURE:	DATE: 01/31/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2020

LIC9099 (FAS) - (06/04)

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