093616106-9-24-2020-03-CC-BENN-BTSUY4-20200925155920

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 093616106
Report Date: 09/23/2020
Date Signed: 09/24/2020 09:25:01 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/22/2020 and conducted by Evaluator Jan Hoshida

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20200722160015

FACILITY NAME:	ADVENTURE BEGINS, THE		FACILITY NUMBER:	093616106
ADMINISTRATOR:	OCAMPO, JAIME		FACILITY TYPE:	850
ADDRESS:	3841 PONDEROSA ROAD		TELEPHONE:	(530) 676-4415
CITY:	SHINGLE SPRINGS	STATE: CA	ZIP CODE:	95682
CAPACITY:	35	CENSUS: 7	DATE:	09/23/2020
		UNANNOUNCED	TIME BEGAN:	04:00 PM
MET WITH:	Jaime Ocampo		TIME COMPLETED:	05:15 PM

ALLEGATION(S):

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Personal rights: Staff member inappropriately handled day care child.

INVESTIGATION FINDINGS:

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On 9/23/20 at 4:00pm, due to the COVID-19 pandemic, Licensing Program Analyst (LPA), Jan Hoshida, conducted a tele-inspection via Zoom and met with Owner/Director, Jaime Ocampo, to deliver findings and conclude the complaint investigation of the above allegation. LPA observed 7 children supervised by 2 staff.

The complainant alleged that staff member inappropriately handled day care child. It was alleged that staff had kissed a child on the cheek and forehead. During the investigation, LPA conducted a health and safety tele-inspection of the facility, conducted interviews with pertinent parties and observed care and supervision of children by staff.

REPORT CONTINUED ON NEXT PAGE

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Bettina Engelman	TELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Jan Hoshida	TELEPHONE: (916) 917-6572
LICENSING EVALUATOR SIGNATURE:	DATE: 09/23/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 03-CC-20200722160015

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

FACILITY NAME: ADVENTURE BEGINS, THE	FACILITY NUMBER: 093616106
	VISIT DATE: 09/23/2020

NARRATIVE

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Staff stated that their center culture is to provide a loving, supportive and affectionate community for their children. Staff stated to show their love to the children, that they give hugs, positive statements and have kissed the top of the head or the cheek of a child throughout the day and in front of parents. Parents interviewed stated that they are very happy with the care that their children receive, appreciate the care, love and consideration that the staff provide for their children, feel comfortable with the staff around their children and have not witnessed any inappropriate behavior from the staff.

LPA discussed with Owner/Director regarding appropriate boundaries between staff and children to honor the personal rights of each child. Owner/Director stated that he has and will continue to re-evaulate, reflect and meet with his staff regarding this topic.

Due to conflicting information obtained through interviews, LPA was unable to determine if a violation occurred.

Based on the investigation conducted, although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. As a result, the allegations are UNSUBSTANTIATED.

An exit interview was conducted and Notice of Site Visit was provided to be posted for 30 days.

Facility evaluation report was emailed to Licensee and an email verification of receipt of report will be used in lieu of a signature on this report.

SUPERVISOR'S NAME: Bettina Engelman	TELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Jan Hoshida	TELEPHONE: (916) 917-6572
LICENSING EVALUATOR SIGNATURE:	DATE: 09/23/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2020

LIC9099 (FAS) - (06/04)

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