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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 093617580
Report Date: 01/09/2023
Date Signed: 01/09/2023 09:39:10 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVER CITY (SACTO)CC, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/18/2022 and conducted by Evaluator Arianna Manabat
COMPLAINT CONTROL NUMBER: 03-CC-20221018105616
FACILITY NAME:PRAISELAND ACADEMY OF EL DORADO HILLS (PS)FACILITY NUMBER:
093617580
ADMINISTRATOR:HESTER, LISA JANELLFACILITY TYPE:
850
ADDRESS:5003 WINDPLAY, SUITE 3TELEPHONE:
(530) 781-3556
CITY:EL DORADO HILLSSTATE: CAZIP CODE:
95762
CAPACITY:97CENSUS: 33DATE:
01/09/2023
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Lisa HesterTIME COMPLETED:
09:55 AM
ALLEGATION(S):
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Staff pushed day care children
INVESTIGATION FINDINGS:
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On January 9th, 2023 at approxiamtely 9:00am, Licensing Program Analyst (LPA) Arianna Manabat met with Director Lisa Hester to deliver complaint findings for the allegation mentioned above. LPA observed 32 preschool children in care being supervised by five staff members, and the Director.

It was alleged that a staff member had pushed day care children. Through observations, record review, and interviews with the staff, Director, and children, LPA Manabat found that staff members are according children their personal rights when present in the facility. LPA observed that staff members will use their words when directing children during transistions. During interviews with staff members and children, it was mentioned that children, who do not want to participate in activities, will be allowed alternative play options. LPA Manabat found through observation and interview that children, who are not following rules or inflicting harm to other children, are being guided to a different play area via a hand to the back and/ or the shoulder blade area. LPA did not observe pushing or any form of physcial guidance that would pose a harm to children in care. Continued on 9099-C.....
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Roxana SaraviaTELEPHONE: (916) 263-5715
LICENSING EVALUATOR NAME: Arianna ManabatTELEPHONE: (279) 200-2886
LICENSING EVALUATOR SIGNATURE:

DATE: 01/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20221018105616
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVER CITY (SACTO)CC, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: PRAISELAND ACADEMY OF EL DORADO HILLS (PS)
FACILITY NUMBER: 093617580
VISIT DATE: 01/09/2023
NARRATIVE
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Based on the information obtained, LPA Manabat was not able to determine that facility staff members had pushed children in care. Therefore, the allegation is determined to be UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove it. An exit interview was conducted.

Notice of site visit and appeal rights were also addressed. The Notice of site visit shall remain posted for 30 days for guardian/parental review.
SUPERVISOR'S NAME: Roxana SaraviaTELEPHONE: (916) 263-5715
LICENSING EVALUATOR NAME: Arianna ManabatTELEPHONE: (279) 200-2886
LICENSING EVALUATOR SIGNATURE:

DATE: 01/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2023
LIC9099 (FAS) - (06/04)
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