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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 093617580
Report Date: 10/26/2022
Date Signed: 10/26/2022 12:34:01 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/18/2022 and conducted by Evaluator Arianna Manabat
COMPLAINT CONTROL NUMBER: 03-CC-20221018105616
FACILITY NAME:PRAISELAND ACADEMY OF EL DORADO HILLS (PS)FACILITY NUMBER:
093617580
ADMINISTRATOR:HESTER, LISA JANELLFACILITY TYPE:
850
ADDRESS:5003 WINDPLAY, SUITE 3TELEPHONE:
(530) 781-3556
CITY:EL DORADO HILLSSTATE: CAZIP CODE:
95762
CAPACITY:97CENSUS: 42DATE:
10/26/2022
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Lisa HesterTIME COMPLETED:
12:50 PM
ALLEGATION(S):
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Ratio
INVESTIGATION FINDINGS:
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On 10/26/2022, at 9:15 AM, Licensing Program Analysts (LPAs) Arianna Manabat and Salene Mayberry met with Licensee and Director Lisa Hester to investigate a complaint. LPAs observed 42 preschool children in care with two teachers, an aide, and the Director.

It was alleged that the facility operated out of ratio. During the investigation, LPAs inspected the facility and interviewed Director. Based on interviews and observations, the above allegation was found to be SUBSTANTIATED as evidenced by LPAs observing the preschool classroom out of ratio with one teacher, one aide, and the Director. Based on LPAs' investigation, the preponderance of evidence standard has been met, therefore, the above allegations are found to be Substantiated. Title 22 deficiencies are cited on the subsequent page of this report. Type A Acknowledgement forms are to be signed by current parent of the facility and new parents for the next twelve months. LIC 9224 and Appeal Rights were provided. A notice of site visit was given and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Natalie DunawayTELEPHONE: (916) 263-1414
LICENSING EVALUATOR NAME: Arianna ManabatTELEPHONE: (279) 200-2886
LICENSING EVALUATOR SIGNATURE:

DATE: 10/26/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/26/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20221018105616
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

FACILITY NAME: PRAISELAND ACADEMY OF EL DORADO HILLS (PS)
FACILITY NUMBER: 093617580
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/26/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/27/2022
Section Cited
CCR
101216.3(a)
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101216.3(a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance… this requirement was not met as evidenced by:
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Director shall make a staff schedule indicating that the classroom has the adequete amount of children to staff. Director shall submit the schedule to LPA via email by 10/27/22.
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Based on interviews and observations, the facility did not comply with the above regulation as the preschool classroom consisted of 31 children with a teacher, an aide, and the Director.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Natalie DunawayTELEPHONE: (916) 263-1414
LICENSING EVALUATOR NAME: Arianna ManabatTELEPHONE: (279) 200-2886
LICENSING EVALUATOR SIGNATURE:

DATE: 10/26/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/26/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2