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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 100404961
Report Date: 03/11/2022
Date Signed: 03/11/2022 03:12:24 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/28/2022 and conducted by Evaluator Kari McWilliams
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20220128171937
FACILITY NAME:KIDS KARE RIVER PARKFACILITY NUMBER:
100404961
ADMINISTRATOR:CHANNITA, BARBARAFACILITY TYPE:
850
ADDRESS:7311 N. FIRSTTELEPHONE:
(559) 431-2566
CITY:FRESNOSTATE: CAZIP CODE:
93710
CAPACITY:95CENSUS: DATE:
03/11/2022
UNANNOUNCEDTIME BEGAN:
02:45 PM
MET WITH:Barbara ChannitaTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Staff handled daycare child in a rough manner.
INVESTIGATION FINDINGS:
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On March 11, 2022 Licensing Program Analyst (LPA) Kari McWilliams arrived at the facility to conduct an unannounced complaint investigation. The purpose of this inspection was to deliver findings regarding the above listed allegation. LPA McWilliams met with Director Barbara Channita.

During the course of the investigation, LPA interviewed staff and parents and reviewed records.

Based on the investigation, it has been determined that staff #1 handled child #1 in a rough manner by physically pulling her up from a napping/laying position to a sitting position then to a standing position. The preponderance of the evidence standard has been met; therefore the findings with regard to the above allegation is SUBSTANTIATED. California Code of Regulation, (Title 22, Division 12 and Chapter 1) are being cited on the attached LIC 9099D
Exit interview conducted with Director Barbara Channita . Notice of Site Visit Form to be posted to parent's board and must remain posted for 30 days. Notice of Site Visit, LIC 9099.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Susie FanningTELEPHONE: (559) 650-7980
LICENSING EVALUATOR NAME: Kari McWilliamsTELEPHONE: (559) 341-4724
LICENSING EVALUATOR SIGNATURE:

DATE: 03/11/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 04-CC-20220128171937
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: KIDS KARE RIVER PARK
FACILITY NUMBER: 100404961
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/11/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/30/2022
Section Cited
CCR
101223(a)(3)
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The licensee shall ensure that each child is accorded the following personal rights:
To be free from..., infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with ... sleeping or toileting; ...
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Facility represenative stated that they will provide a plan of correction to LPA McWilliams by Monday March 14, 2022.

Facility representative stated that the POC will be completed by March 30, 2022.
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This was not met as evidenced by record review and interviews that staff #1 handled child in a rough manner which poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Susie FanningTELEPHONE: (559) 650-7980
LICENSING EVALUATOR NAME: Kari McWilliamsTELEPHONE: (559) 341-4724
LICENSING EVALUATOR SIGNATURE:

DATE: 03/11/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2