100405499-7-21-2023-04-CC-JMOA-CUC45V-20230802184831

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 100405499
Report Date: 07/21/2023
Date Signed: 07/21/2023 09:02:25 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/17/2023 and conducted by Evaluator Joseph Pacheco

PUBLIC

COMPLAINT CONTROL NUMBER: 04-CC-20230517100106

FACILITY NAME:	NEW LIFE DISCOVERY SCHOOL (SHIELDS)		FACILITY NUMBER:	100405499
ADMINISTRATOR:	MICHAEL XIONG		FACILITY TYPE:	850
ADDRESS:	4348 E. SHIELDS AVENUE		TELEPHONE:	(559) 228-8687
CITY:	FRESNO	STATE: CA	ZIP CODE:	93726
CAPACITY:	32	CENSUS: 13	DATE:	07/21/2023
		UNANNOUNCED	TIME BEGAN:	08:45 AM
MET WITH:	Sarah Castaneda - Director		TIME COMPLETED:	09:15 AM

ALLEGATION(S):

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Facility staff spoke inappropriately to day care children

INVESTIGATION FINDINGS:

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On 7/21/23, Licensing Program Analyst (LPA) Joseph Pacheco conducted an unannounced complaint inspection. LPA met with Director, Sarah Castaneda. The purpose of the inspection was to deliver the findings for the above complaint allegations. During the course of the investigation, LPA interviewed day care staff, day care parents and day care children. This agency has investigated the complaint alleging facility staff spoke inappropriately to day care children. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is unsubstantiated.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency cited. Exit interview conducted and report was reviewed with Director, Sarah Castaneda. This report shall be made available to the public upon request. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Juvenal Moctezuma	TELEPHONE: (559) 650-7869
LICENSING EVALUATOR NAME: Joseph Pacheco	TELEPHONE: (559) 341-4457
LICENSING EVALUATOR SIGNATURE:	DATE: 07/21/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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