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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 100406617
Report Date: 03/15/2023
Date Signed: 03/15/2023 12:28:45 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/24/2023 and conducted by Evaluator Caroline Harris
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20230124082450
FACILITY NAME:CHILDTIME CHILDREN'S CENTER (FRESNO)FACILITY NUMBER:
100406617
ADMINISTRATOR:STEPHANIE SCHABFACILITY TYPE:
830
ADDRESS:214 N. CLARKTELEPHONE:
(559) 445-0216
CITY:FRESNOSTATE: CAZIP CODE:
93701
CAPACITY:35CENSUS: 68DATE:
03/15/2023
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Director, Stephanie SchwabTIME COMPLETED:
12:40 PM
ALLEGATION(S):
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Staff accept children with signs of illness into care
INVESTIGATION FINDINGS:
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On 3/15/23 an unannounced complaint inspection was conducted today by Licensing Program Analyst (LPA) Caroline Harris. LPA met with Director, Stephanie Schwab and a census was taken. LPA reviewed the above listed allegation with Ms. Schwab. The purpose of today’s visit was to close the complaint investigation.

The investigation consisted of interviews with the director, staff as well as a facility records review. Children enrolled are too young to be interviewed. Copies of written health check procedures, family handbook, face to name transition sheets and procedures were gathered. Daily health check logs were reviewed and were not being completed.

Based upon information and interviews conducted, the preponderance of the evidence standard has been met, therefore the above allegation is found to be substantiated.

California Code of Regulations, Title 22, Division 12, Chapter 1, are being cited on the attached LIC 9099D. An exit interview was conducted with Ms. Schwab. A copy of this report and appeal rights were provided. A Notice of Site Visit Form was posted on parent's board and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Cynthia BrannonTELEPHONE: (559) 650-7884
LICENSING EVALUATOR NAME: Caroline HarrisTELEPHONE: (559) 341-4624
LICENSING EVALUATOR SIGNATURE:

DATE: 03/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/15/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 04-CC-20230124082450
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: CHILDTIME CHILDREN'S CENTER (FRESNO)
FACILITY NUMBER: 100406617
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/15/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
03/29/2023
Section Cited
CCR
101226.1(b)(1)
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Daily Inspection for Illness. The licensee shall develop and implement a written inspection procedure that shall include the following: No child shall be accepted without contact between center staff and the person bringing the child to the center.
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The director agrees to conduct a staff meeting/training on policies and procedures and documenting and send in a copy of the outline of what was reviewed, to the Fresno CCL office by the due date of 3/29/23.
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This requirement was not met as evidenced by information received through staff interviews and the review of the daily health check logs not being completed. This is a possible risk to the health, safety or personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Cynthia BrannonTELEPHONE: (559) 650-7884
LICENSING EVALUATOR NAME: Caroline HarrisTELEPHONE: (559) 341-4624
LICENSING EVALUATOR SIGNATURE:

DATE: 03/15/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/15/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2