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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103801862
Report Date: 10/19/2023
Date Signed: 10/19/2023 10:45:10 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/04/2023 and conducted by Evaluator Stephanie Vega-Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20231004171843
FACILITY NAME:FUSD-PYLEFACILITY NUMBER:
103801862
ADMINISTRATOR:MADDEN, KATHERINEFACILITY TYPE:
850
ADDRESS:4140 N. AUGUSTATELEPHONE:
(559) 457-3690
CITY:FRESNOSTATE: CAZIP CODE:
93726
CAPACITY:24CENSUS: 19DATE:
10/19/2023
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Kim BeckwithTIME COMPLETED:
10:55 AM
ALLEGATION(S):
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Staff did not ensure that daycare children’s hygiene’s were being met during care.
Facility is not being sanitized properly.
INVESTIGATION FINDINGS:
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On 10/19/2023, Licensing Program Analyst (LPA) Stephanie Vega-Gonzalez conducted an unannounced complaint inspection at facility to deliver findings for the above-mentioned allegations. LPA met with Program Manager Early Learning, Kim Beckwith who did not accompanied LPA during tour of facility both inside and outside. LPA explained the allegations and took a census. LPA interviewed Day Care Staff, Day Care Parents, Day Care Children, and reviewed facility records.

Investigation revealed through evidence obtained that the allegation, Staff did not ensure daycare children’s hygiene’s were met during care, to be SUBSTANTIATED. Based on information gathered through interviews, it was made aware to LPA that Child 1 had soiled themselves in faecal matter while attempting to go potty. Child 1 had to wait 15 minutes for their caregiver to come to the preschool program and help child clean up and change clothes. Through interviews it was obtained that child was left soiled for a period of time inside the restroom located inside the classroom as Staff 3 stood by the restroom door.

(Continue on LIC9099-C)

Substantiated
Estimated Days of Completion: 60
SUPERVISOR'S NAME: Juvenal MoctezumaTELEPHONE: (559) 650-7869
LICENSING EVALUATOR NAME: Stephanie Vega-GonzalezTELEPHONE: (559) 575-6900
LICENSING EVALUATOR SIGNATURE:

DATE: 10/19/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/19/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 04-CC-20231004171843
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: FUSD-PYLE
FACILITY NUMBER: 103801862
VISIT DATE: 10/19/2023
NARRATIVE
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Through documentation review, it was observed that preschool program has a “Early Learning Toilet Learning Plan” that states, “For students who require help, a teacher will provide assistance to remove students clothing, clean their body after toileting, and assist student with getting dressed”. Preschool program also has a document titled “Procedures for Changing While Toilet Learning” which has 10 steps/procedures in how to help children during toilet learning. Step 3 in procedure states, “Clean the child’s skin (if/when needed), and Step 5 stated to “Put on clean underwear and clothing”. It was observed that facility did not follow their toileting procedures. The preponderance of evidence standard has been met, therefore the allegation is found to be SUBSTANTIATED.

Investigation revealed through evidence obtained that the allegation, Facility is not being sanitized properly, to be SUBSTANTIATED. Based upon observations on the unannounced inspection conducted on 10/10/2023, LPA observed a soiled white towel on the ground in Restroom 1. Through information gathered through interviews, it was obtained that there was a toilet incident that occurred on 09/27/2023, in which toilet water flooded Restroom 1. It was observed that the Department was not notified of the incident, LPA reviewed reporting requirements with staff. LPA was informed that Janitor and plumber had come to fix the issue and left a white towel on the floor of Restroom 1. LPA was informed that soiled towel was in Restroom 1 form 09/27/2023 to 10/10/2023 and accessible to children in care. The preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1 these deficiencies are being cited on the attached LIC 9099D).

An exit interview conducted with Program Manager Early Learning, Kim Beckwith. A copy of this report and Appeal Rights were provided and discussed with Program Manager Early Learning, Kim Beckwith
A Notice of Site Visit Form was posted to parent's board and must remain posted for 30 days.
SUPERVISOR'S NAME: Juvenal MoctezumaTELEPHONE: (559) 650-7869
LICENSING EVALUATOR NAME: Stephanie Vega-GonzalezTELEPHONE: (559) 575-6900
LICENSING EVALUATOR SIGNATURE:

DATE: 10/19/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/19/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 04-CC-20231004171843
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: FUSD-PYLE
FACILITY NUMBER: 103801862
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/19/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/02/2023
Section Cited
CCR
101223(a)(2)
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101223 Personal Rights
(a) The licensee shall ensure that each child is accorded the following personal rights: (2)To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
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Program Manager Early Learning stated that staff will be training in the FUSD Toileting Procedures, and what steps to take if children are not in a current toileting plan and have a toileting accident. Facility will provide proof of training and staff attendance to the Department.
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This requirement was not met as evidenced by interviews that, Child 1 had soiled themselves in faecal matter while attempting to go potty. Child 1 had to wait 15 minutes for their caregiver to come to the preschool program and help child clean up and change clothes. This is a potential risk to the health, safety and personal rights of children in care.
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Type B
11/02/2023
Section Cited
CCR
101238(a)
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101238 Buildings and Grounds
(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.This requirement was not met as evidenced by, LPA observed
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Program Manager Early Learning, Stated that staff will have a training and review regulation, and provide proof of training and staff attendance to the Department
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a soiled towel that was left in Restroom 1 form 09/27/2023 to 10/10/2023. This is a potential risk to the health, safety and personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Juvenal MoctezumaTELEPHONE: (559) 650-7869
LICENSING EVALUATOR NAME: Stephanie Vega-GonzalezTELEPHONE: (559) 575-6900
LICENSING EVALUATOR SIGNATURE:

DATE: 10/19/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/19/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 4