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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103808029
Report Date: 07/08/2021
Date Signed: 07/08/2021 10:17:34 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/05/2021 and conducted by Evaluator Cynthia Brannon
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20210505141605
FACILITY NAME:KIDS KARE RIVER BLUFFFACILITY NUMBER:
103808029
ADMINISTRATOR:CHANNITA, NANCYFACILITY TYPE:
840
ADDRESS:10011 N. CHESTNUTTELEPHONE:
(559) 434-2481
CITY:FRESNOSTATE: CAZIP CODE:
93720
CAPACITY:56CENSUS: 39DATE:
07/08/2021
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Maribel RodriguezTIME COMPLETED:
10:20 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility did not pick up child from school.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analysts (LPAs) Brannon and Iglesias conducted an unannounced complaint inspection to provide findings for the above allegation. LPA met with Sub Assistant Director, Maribel Rodriguez. LPA reviewed the allegation, and toured the facility, inside and outside. LPA observed 39 school age children with 7 staff.
Findings reveal that facility did pick up child from school, however, facility did leave child at school. Bus driver left the school grounds and did return to the school to pick up child #1. During this time, child was not left alone and was taken to the school office. School personal called and spoke with parent. LPA was unable to provide a complete investigation due to not being able to interview staff or review complete documentation.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
Per California Code of Regulations, Title 22, Division 12, Chapter1, no deficiency is cited during today’s visit. Exit interview conducted with the director, name. Appeal rights were provided. A Notice of Site Visit was provided.
A COPY OF THIS REPORT IS TO REMAIN IN THE FACILITY FOR PUBLIC REVIEW.
THIS REPORT SHALL BE MADE AVAILABLE TO THE PUBLIC UPON REQUEST.
To order forms, etc. visit our website at www.ccld.ca.gov
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Michael DuarteTELEPHONE: (559) 650-7874
LICENSING EVALUATOR NAME: Cynthia BrannonTELEPHONE: (559) 388-3635
LICENSING EVALUATOR SIGNATURE:

DATE: 07/08/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/08/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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