103808038-4-15-2021-04-CC-MDUE-C3LU5M-20210602151655

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 103808038
Report Date: 04/15/2021
Date Signed: 04/15/2021 05:35:31 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/13/2021 and conducted by Evaluator Cynthia Brannon

PUBLIC

COMPLAINT CONTROL NUMBER: 04-CC-20210413140758

FACILITY NAME:	DERMER'S CREATIVE CARE TOO		FACILITY NUMBER:	103808038
ADMINISTRATOR:	DERMER, SANDRA SUE		FACILITY TYPE:	830
ADDRESS:	8855 N. CHESTNUT		TELEPHONE:	(559) 325-6913
CITY:	FRESNO	STATE: CA	ZIP CODE:	93720
CAPACITY:	22	CENSUS: 26	DATE:	04/15/2021
		UNANNOUNCED	TIME BEGAN:	11:30 AM
MET WITH:	Sandra Dermer		TIME COMPLETED:	05:45 PM

ALLEGATION(S):

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Facility operating over capacity.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Brannon conducted an unannounced complaint inspection. LPA Brannon met with Licensee, Sandra Dermer. LPA Brannon explained the allegation, and toured the facility, inside and outside. LPA Brannon observed 11 infants with 3 teachers and 15 older infants in room 1 with 4 teachers. During today’s visit, LPA Brannon interviewed staff and reviewed facility records.
During the course of this investigation, LPA made observations and conducted interviews. Based upon LPA Brannon’s observations, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED
Type A deficiency was cited. Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. A completed signed copy of the LIC 9224 will be placed in each child’s file.
Per California Code of Regulations, Title 22, Division 12, Chapter 1, this deficiency is to be cited. Exit interview conducted with Licensee, Sandra Dermer. Plan Of Correction/Appeal Rights were given and discussed. A Notice of Site Visit was posted on parent board in the presence of LPA Brannon.
A COPY OF THIS REPORT IS TO REMAIN IN THE FACILITY FOR PUBLIC REVIEW.
THIS REPORT SHALL BE MADE AVAILABLE TO THE PUBLIC UPON REQUEST.
To order forms, etc. visit our website at www.ccld.ca.gov

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Michael Duarte	TELEPHONE: (559) 650-7874
LICENSING EVALUATOR NAME: Cynthia Brannon	TELEPHONE: (559) 388-3635
LICENSING EVALUATOR SIGNATURE:	DATE: 04/15/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/15/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 04-CC-20210413140758

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: DERMER'S CREATIVE CARE TOO	FACILITY NUMBER: 103808038
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 04/15/2021

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 04/22/2021 Section Cited CCR 101161(a)	1 2 3 4 5 6 7	Limitations on Capacity and Ambulatory Status: A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation. This requirement was not met as evidenced by LPA's observation of 26 infants in the infant program. This is an immediate health and safety risk to the children in care.	1 2 3 4 5 6 7	Per licensee, she remove infants to keep within the capacity of her license by 4/22/2021. Licensee will provide a child roster, reflecting how facility will operate within capacity by 4/22/21.
	8 9 10 11 12 13 14		8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Michael Duarte	TELEPHONE: (559) 650-7874
LICENSING EVALUATOR NAME: Cynthia Brannon	TELEPHONE: (559) 388-3635
LICENSING EVALUATOR SIGNATURE:	DATE: 04/15/2021

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/15/2021

LIC9099 (FAS) - (06/04)

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