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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103808136
Report Date: 06/02/2023
Date Signed: 06/02/2023 09:15:45 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/04/2023 and conducted by Evaluator Stephanie Vega-Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20230404132701
FACILITY NAME:FRESNO EOC DAKOTA CIRCLE HEAD STARTFACILITY NUMBER:
103808136
ADMINISTRATOR:SUSAN MCDONALDFACILITY TYPE:
850
ADDRESS:4150 DAKOTATELEPHONE:
(559) 263-1205
CITY:FRESNOSTATE: CAZIP CODE:
93726
CAPACITY:175CENSUS: 59DATE:
06/02/2023
UNANNOUNCEDTIME BEGAN:
08:20 AM
MET WITH:Susan McDonaldTIME COMPLETED:
09:30 AM
ALLEGATION(S):
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Children were not adequately supervised during nap time
INVESTIGATION FINDINGS:
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On 6/2/2023, Licensing Program Analyst (LPA) Stephanie Vega-Gonzalez conducted an unannounced complaint inspection at facility to deliver finding for the above-mentioned allegation. LPA met with Center Director, Susan McDonald who accompanied LPA during tour of facility both inside and outside. LPA explained the allegation and took a census. LPA interviewed day care staff, day care parents, day care director and reviewed facility records.
LPA interviewed staff, day care parents, director, and reviewed facility records. Investigation revealed through evidence obtained that Staff #1 was given a Correction Action Notice for sleeping on the job and Staff #2 was also given a Correction Action Notice for, Neglect of duty. Based upon observations, and information gathered through interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1 this deficiency is being cited on the attached LIC 9099D).An exit interview conducted with Center Director, Susan McDonald. A copy of this report and Appeal Rights were provided and discussed with Center Director, Susan McDonald
A Notice of Site Visit Form was posted to parent's board and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Juvenal MoctezumaTELEPHONE: (559) 650-7869
LICENSING EVALUATOR NAME: Stephanie Vega-GonzalezTELEPHONE: (559) 575-6900
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/04/2023 and conducted by Evaluator Stephanie Vega-Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20230404132701

FACILITY NAME:FRESNO EOC DAKOTA CIRCLE HEAD STARTFACILITY NUMBER:
103808136
ADMINISTRATOR:SUSAN MCDONALDFACILITY TYPE:
850
ADDRESS:4150 DAKOTATELEPHONE:
(559) 263-1205
CITY:FRESNOSTATE: CAZIP CODE:
93726
CAPACITY:175CENSUS: 59DATE:
06/02/2023
UNANNOUNCEDTIME BEGAN:
08:20 AM
MET WITH:Susan McDonaldTIME COMPLETED:
09:30 AM
ALLEGATION(S):
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9
Childs' sleep was interupted
Staff allowed child to sleep with a face mask on
INVESTIGATION FINDINGS:
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On 6/2/2023, Licensing Program Analyst (LPA) Stephanie Vega-Gonzalez conducted an unannounced complaint inspection at facility to deliver findings for the above-mentioned allegations. LPA met with Center Director, Susan McDonald who accompanied LPA during tour of facility both inside and outside. LPA explained the allegations and a census was taken. During the investigation, LPA interviewed day care staff, day care parents, day care director, and reviewed facility records.

In regard to the allegation that, Childs' sleep was interrupted, it was revealed that allegation to be UNSUBSTANTIATED. During the investigation, LPA interviewed day care staff, day care parents, day care director, and reviewed facility records. This agency determined that the allegation is Unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations is UNSUBSTANTIATED.

(Continue on LIC9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Juvenal MoctezumaTELEPHONE: (559) 650-7869
LICENSING EVALUATOR NAME: Stephanie Vega-GonzalezTELEPHONE: (559) 575-6900
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 04-CC-20230404132701
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: FRESNO EOC DAKOTA CIRCLE HEAD START
FACILITY NUMBER: 103808136
VISIT DATE: 06/02/2023
NARRATIVE
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In regard to the allegation that, Staff allowed child to sleep with a face mask on, it was revealed that allegation to be UNSUBSTANTIATED. During the investigation, LPA interviewed day care staff, day care parents, day care director, and reviewed facility records. This agency determined that the complaint is Unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.


Per California Code of Regulations, Title 22, Division 12, Chapter 1 no deficiency are cited during today's visit.

An exit interview conducted with Center Director, Susan McDonald. A copy of this report and Appeal Rights were provided and discussed with Center Director, Susan McDonald
SUPERVISOR'S NAME: Juvenal MoctezumaTELEPHONE: (559) 650-7869
LICENSING EVALUATOR NAME: Stephanie Vega-GonzalezTELEPHONE: (559) 575-6900
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 04-CC-20230404132701
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: FRESNO EOC DAKOTA CIRCLE HEAD START
FACILITY NUMBER: 103808136
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/02/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/03/2023
Section Cited
CCR
101229
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101229 Responsibility for Providing Care and Supervision
(a) The licensee shall provide care and supervision as necessary to meet the children's needs. This requirement was not met as evidenced by: Based on record review
That Staff #1 was given a Correction
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LPA reviewed documentation that revealed that facility held a staff meeting regarding these incidents and corrections. Site Director provided LPA with copies of Correction Action for both Staff #1 and Staff #2.
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Action Notice for sleeping on the job and Staff #2 was also given a Correction Action Notice for, Neglect of duty. As stated in LIC9099. This poses a potential risk to the health, safety, or personal rights of children.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Juvenal MoctezumaTELEPHONE: (559) 650-7869
LICENSING EVALUATOR NAME: Stephanie Vega-GonzalezTELEPHONE: (559) 575-6900
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 4