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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103808389
Report Date: 02/15/2022
Date Signed: 02/15/2022 03:39:49 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/17/2021 and conducted by Evaluator Kari McWilliams
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20211217101832
FACILITY NAME:BLUFF VIEW PRIVATE PRESCHOOL OF FRESNOFACILITY NUMBER:
103808389
ADMINISTRATOR:ROXAN TUTELIANFACILITY TYPE:
850
ADDRESS:7805 N PALM AVETELEPHONE:
(559) 431-5437
CITY:FRESNOSTATE: CAZIP CODE:
93711
CAPACITY:160CENSUS: 102DATE:
02/15/2022
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Roxan TutelianTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Masks are not being worn at the day care
INVESTIGATION FINDINGS:
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On February 15, 2022, Licensing Program Analyst (LPA) Kari McWilliams conducted an unannounced complaint inspection to provide findings for the above allegation. LPA McWilliams met with Owner Roxan Tutelian. Tour of the facility was provided, and census was taken.

During the course of the investigation, LPA conducted interviews and observations at the facility. The investigation revealed that staff are not wearing masks as required for the infectious disease control. Mask wearing guidance for children in care was not followed. The preponderance of evidence standard has been met; therefore the findings for the allegations is SUBSTANTIATED.

California Code of Regulation, (Title 22, Division 12 and Chapter 1) are being cited on the attached LIC 9099D.

Exit interview conducted with Owner Roxane Tutelian. Notice of Site Visit Form to be posted to parent's board and must remain posted for 30 days. Notice of Site Visit, LIC 9099

Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Susie FanningTELEPHONE: (559) 650-7980
LICENSING EVALUATOR NAME: Kari McWilliamsTELEPHONE: (559) 341-4724
LICENSING EVALUATOR SIGNATURE:

DATE: 02/15/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/15/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 04-CC-20211217101832
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: BLUFF VIEW PRIVATE PRESCHOOL OF FRESNO
FACILITY NUMBER: 103808389
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/15/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/15/2022
Section Cited
CCR
101223
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a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
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Licensee stated that she has placed new signs throughout center stating requirements of wearing masks. Licensee communicated with staff in requirement of masks wearing.
Licensee has sent out a letter to all parents after winter break stating masks to be worn in facility.
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This was not met as evidenced by observation that masks were not being worn at the facility which poses a potential health, safety or personal rights risk to persons in care.
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Licensee states monthly newsletters go out to parents with a masks mandate reminder.

Licensee provided LPA with letter and newsletters stating requirement of masks during the inspection.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Susie FanningTELEPHONE: (559) 650-7980
LICENSING EVALUATOR NAME: Kari McWilliamsTELEPHONE: (559) 341-4724
LICENSING EVALUATOR SIGNATURE:

DATE: 02/15/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/15/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2