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13 | On 11/01/2023, Licensing Program Analyst (LPA) Aurelio Mendoza conducted an unannounced complaint inspection. LPA Mendoza met with Director Monica Curry. The purpose of the inspection was to deliver the findings regarding the above complaint allegation.
During the investigation licensee and day care staff were interviewed; additionally, records were reviewed, and a census was taken. Regarding the allegation that staff do not provide assistance to day care children in a timely manner, it was revealed that allegation to be unsubstantiated. During the investigation, LPA Mendoza interviewed day care staff, day care director, and reviewed facility records. This agency determined that the complaint is unsubstantiated. During the investigation LPA Mendoza observed staff to be attentive to children in care, in a manner that was sensitive to meet their needs and visitors were welcomed and greeted in a friendly demeanor. Interviews yielded consistent narratives that children in care are provided quality care with consistent supervision. Although the allegation may have happened or could be valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiencies are cited during today's visit.
An exit interview conducted with Director Monica Curry.
A copy of this report and Appeal Rights were provided and discussed with Director Monica Curry.
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