103903654-12-6-2021-04-CC-SFAG-C9XW39-20211222155534

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 103903654
Report Date: 12/06/2021
Date Signed: 12/06/2021 10:19:37 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/14/2021 and conducted by Evaluator Diane Mercado

PUBLIC

COMPLAINT CONTROL NUMBER: 04-CC-20210914111051

FACILITY NAME:	ALCANTARA, ESMERALDA FAMILY CHILD CARE		FACILITY NUMBER:	103903654
ADMINISTRATOR:	ALCANTARA, ESMERALDA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(559) 896-1670
CITY:	SELMA	STATE: CA	ZIP CODE:	93662
CAPACITY:	14	CENSUS: 4	DATE:	12/06/2021
		UNANNOUNCED	TIME BEGAN:	09:50 AM
MET WITH:	Esmeralda Alcantara		TIME COMPLETED:	10:15 AM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

1. Licensee left day care child unattended.
2. Licensee left day care child in soiled diaper.
3. Day care child had access to a hazardous object.
4. Adult in home made inappropriate comments regarding day care children.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 12/06/2021 Licensing Program Analyst (LPA) Diane Mercado conducted an unannounced complaint inspection to provide findings regarding the above allegations. LPA met with Licensee, Esmeralda Alcantara. LPA took a census and toured the facility. LPA Mercado explained and discussed the allegations and findings with Licensee.
During the course of the investigation, LPA interviewed staff and parents. LPA also inspected areas accessible to children in care and reviewed facility records. The investigation revealed the following;

Regarding allegation 1: Although Licensee was not home when authorized representative arrived there is not a preponderance of evidence that a qualified adult was not present and providing care and supervision.

Regarding allegation 2: There is not a preponderance of evidence to prove child remained in solid diaper.

Regarding allegation 3: There is not a preponderance of evidence to prove child had access to a hazardous object or play item.

Continued on 9099-C

Unsubstantiated

Estimated Days of Completion: 0

SUPERVISOR'S NAME: Susie Fanning	TELEPHONE: (559) 650-7890
LICENSING EVALUATOR NAME: Diane Mercado	TELEPHONE: (559) 341-6334
LICENSING EVALUATOR SIGNATURE:	DATE: 12/06/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 04-CC-20210914111051

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: ALCANTARA, ESMERALDA FAMILY CHILD CARE	FACILITY NUMBER: 103903654
	VISIT DATE: 12/06/2021

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Regarding allegation 4: There is not a preponderance of evidence to prove that an adult providing care made inappropriate comments regarding children that results in a personal rights violation.

This agency has investigated the above allegations. There is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Per California Code of Regulations Title 22 Division 12 Chapter 3, no deficiencies are being cited. An exit interview was conducted with Licensee, Esmeralda. This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit inspection form is required to be posted for 30 days.

SUPERVISOR'S NAME: Susie Fanning	TELEPHONE: (559) 650-7890
LICENSING EVALUATOR NAME: Diane Mercado	TELEPHONE: (559) 341-6334
LICENSING EVALUATOR SIGNATURE:	DATE: 12/06/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2021

LIC9099 (FAS) - (06/04)

Page: 2 of 2