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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103910313
Report Date: 08/23/2019
Date Signed: 08/23/2019 11:08:14 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/12/2019 and conducted by Evaluator Luisa Gavoutian
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20190612112028
FACILITY NAME:SCHEMEL, NICOLE FAMILY CHILD CAREFACILITY NUMBER:
103910313
ADMINISTRATOR:SCHEMEL, NICOLEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(559) 813-6502
CITY:CLOVISSTATE: CAZIP CODE:
93611
CAPACITY:14CENSUS: 9DATE:
08/23/2019
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Nicole SchemelTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Licensee allows children in off limit areas.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Luisa Gavoutian conducted an unannounced complaint visit to gather information and provide findings for the above-mentioned allegation. LPA met with Licensee, Nicole Schemel, who accompanied LPA during tour of facility both inside and outside. LPA discussed the allegation and took a census. Throughout the course of the investigation, LPA interviewed staff and children, reviewed facility records, and obtained a photograph from Licensee. During the investigation, interviews and photograph revealed that children have had access to an “off-limit” area of the home.

Based upon observations, and information gathered through interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated.

Per California Code of Regulations, Title 22, Division 12, Chapter 3, this deficiency is being cited on the attached LIC 9099-D.
(Continued on next page, LIC 9099-C)
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Alice JuarezTELEPHONE: (559) 650-7857
LICENSING EVALUATOR NAME: Luisa GavoutianTELEPHONE: (559) 341-4725
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 04-CC-20190612112028
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: SCHEMEL, NICOLE FAMILY CHILD CARE
FACILITY NUMBER: 103910313
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/23/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/23/2019
Section Cited
CCR
102416.3(a)(6)
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Alterations to Existing Buildings or Grounds; (a) Prior to making alterations...to a family child care home or grounds, the licensee shall notify the Department of the proposed changes, including...(6) Any change from an area of the family child care home previously identified as "off limits" to an area where care and
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Licensee stated she understands that children are not allowed in "off limits" rooms. Licensee expressed interest in licensing the additional two bedrooms of her home and LPA will inspect the rooms for daycare use. Licensee will not allow children access to "off limits" areas until licensure. Deficiency cleared today.
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supervision will be provided to children in care. This requirement was not met as evidenced by: Based on interview and records review, Licensee allowed children's access to the "off-limits" master bedroom. This poses a potential threat to the health, safety, or personal rights of children.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Alice JuarezTELEPHONE: (559) 650-7857
LICENSING EVALUATOR NAME: Luisa GavoutianTELEPHONE: (559) 341-4725
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2019
LIC9099 (FAS) - (06/04)
Page: 5 of 5
Control Number 04-CC-20190612112028
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: SCHEMEL, NICOLE FAMILY CHILD CARE
FACILITY NUMBER: 103910313
VISIT DATE: 08/23/2019
NARRATIVE
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Licensee was provided with a copy of California Code of Regulations (CCR) 102416.3(a)(6) which states, "(a) Prior to making alterations or additions to a family child care home or grounds, the licensee shall notify the Department of the proposed changes, including, but not limited to, the following: (6) Any change from an area of the family child care home previously identified as "off limits" to an area where care and supervision will be provided to children in care."

An exit interview conducted with Licensee, Nicole Schemel. A copy of this report and
Appeal Rights were provided and discussed with Licensee.

A Notice of Site Visit Form was posted to parent's board and must remain posted for 30 days.
SUPERVISOR'S NAME: Alice JuarezTELEPHONE: (559) 650-7857
LICENSING EVALUATOR NAME: Luisa GavoutianTELEPHONE: (559) 341-4725
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 5