115401538-3-29-2021-13-CC-MAVS-BZPLJZ-20210402084843

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 115401538
Report Date: 03/29/2021
Date Signed: 03/29/2021 04:09:26 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/30/2020 and conducted by Evaluator Kirk Marks

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20200930090705

FACILITY NAME:	WOODS, JOAN FAMILY CHILD CARE HOME		FACILITY NUMBER:	115401538
ADMINISTRATOR:	WOODS, JOAN		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(530) 865-3512
CITY:	ORLAND	STATE: CA	ZIP CODE:	95963
CAPACITY:	14	CENSUS:	DATE:	03/29/2021
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	Licensee, Joan Woods		TIME COMPLETED:	10:15 AM

ALLEGATION(S):

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Licensee handled child in a rough manner

INVESTIGATION FINDINGS:

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On 3/29/2021 at 10:00am Licensing Program Analyst (LPA) Kirk Marks conducted a subsequent complaint investigation inspection to the facility via tele-inspection due to the current state of emergency regarding the COVID-19 outbreak, for the purpose of delivering complaint findings. It was alleged that the licensee grabbed a child (C1) by the face, squeezing it. The licensee was interviewed through a tele-inspection at the home on 10/06/2020 at 10:00am and stated that licensee never put hands to C1’s face or squeezed C1 by the face. On 3/17/2021 three parents (P1, P2 and P3) of children in care were interviewed by LPA. All three stated being very satisfied with the care the children received with licensee and had never witnessed or known of any times when licensee had been rough with or inappropriately handled any children. All three also expressed they did not believe that the allegation had ever occurred. LPA conducted a telephone interview with C1 on 3/24/2021.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Kirk Marks	TELEPHONE: (530) 895-5045
LICENSING EVALUATOR SIGNATURE:	DATE: 03/29/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/29/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20200930090705

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: WOODS, JOAN FAMILY CHILD CARE HOME	FACILITY NUMBER: 115401538
	VISIT DATE: 03/29/2021

NARRATIVE

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(continued from page 1)

C1 initially did not disclose inappropriate action by licensee, but later in the interview stated that licensee squeezed C1 by the chin. Interviews were conducted with three other children in care at the family child care home on 3/17/2021. None of the children disclosed witnessing or knowing of any children being handled in a rough manner by licensee.

Through the interviews that were conducted by LPA, LPA Marks could not determine that licensee handled child (C1) in a rough manner.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation violation occurred, and the findings are unsubstantiated. An exit interview was conducted.

The Notice of Site Visit must be posted for 30 days.

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Kirk Marks	TELEPHONE: (530) 895-5045
LICENSING EVALUATOR SIGNATURE:	DATE: 03/29/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/29/2021

LIC9099 (FAS) - (06/04)

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