115404698-7-10-2025-13-CC-MAVS-DJGPFA-20250711111623

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 115404698
Report Date: 07/10/2025
Date Signed: 07/10/2025 02:20:00 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/10/2025 and conducted by Evaluator Bianca Mendez

COMPLAINT CONTROL NUMBER: 13-CC-20250310165646

FACILITY NAME:	QUEZADA, MARIANA FAMILY CHILD CARE HOME		FACILITY NUMBER:	115404698
ADMINISTRATOR:	QUEZADA, MARIANA & MARIBEL		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(530) 934-5939
CITY:	WILLOWS	STATE: CA	ZIP CODE:	95988
CAPACITY:	14	CENSUS: 5	DATE:	07/10/2025
		UNANNOUNCED	TIME BEGAN:	02:05 PM
MET WITH:	Mariana Quezada		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

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Adult in home hit a day-care child.
Adult in home threatened a day-care child.
Adult in home locked day-care children in a room.
Adult in home withheld food from day-care children.

INVESTIGATION FINDINGS:

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On 07/10/25 at 2:05pm, Licensing Program Analyst (LPA) Bianca Mendez conducted an unannounced complaint inspection and met with licensee Mariana Quezada. It was alleged that Adult in home hit a day-care child, adult in home threatened a day-care child, Adult in home locked day-care children in a room, and adult in home withheld food from day-care children.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:	DATE: 07/10/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20250310165646

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: QUEZADA, MARIANA FAMILY CHILD CARE HOME	FACILITY NUMBER: 115404698
	VISIT DATE: 07/10/2025

NARRATIVE

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The above allegations were investigated by Melissa Bennett, Special Investigator for the Department of Social Services, Investigations Bureau and LPA Bianca Mendez.
LPA Mendez interviewed the licensee on 5/21/25. The licensee denied all the allegations and stated that no adults in the home have ever hit any children in care and licensee has never hit any of the children. Licensee stated that no child has been locked in the room and sometimes when children are playing, they will close the door on each other. Licensee stated that they had never witnessed adult (A2) lock any of the daycare children in the room. Licensee stated that food has never been withheld from children and the children are served meals in care.

Investigator Bennett interviewed Adults (A1-A2) on 3/17/25 and 3/18/25. A1 denied the following allegations and stated they worked outside of the home and did not interact with the children. A1 stated that they were never left alone with any daycare children. A1 stated that the children were not allowed in the bedrooms. A2 denied the following allegations and stated that they never pinched, slapped or pushed any of the children’s heads during the time they watched children. A2 stated they never locked or placed any children in a room for any amount of time.
Investigator Bennett obtained and reviewed reports and interviews pertaining to the allegation. (C1) was interviewed on 3/10/25 and confirmed the allegations. Parent interviews (P1-P2) were conducted on 3/10/25. P1 and P2 had secondhand knowledge regarding the following allegations but did not witness any of the allegations firsthand.

During today’s inspection, the facility was toured. LPA observed 5 children in care.
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.
Exit interview conducted and report was reviewed with the licensee Mariana Quezada. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:	DATE: 07/10/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2025

LIC9099 (FAS) - (06/04)

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