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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 123006679
Report Date: 06/29/2021
Date Signed: 06/29/2021 11:18:32 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/25/2021 and conducted by Evaluator Kiriko Lynch
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20210325090643
FACILITY NAME:RAINBOW JUNCTION CHILDREN'S CENTER-P/SFACILITY NUMBER:
123006679
ADMINISTRATOR:ARMSTRONG, LISAFACILITY TYPE:
850
ADDRESS:1660 NEWBURY RD SUITE ETELEPHONE:
(707) 725-5755
CITY:FORTUNASTATE: CAZIP CODE:
95540
CAPACITY:49CENSUS: 37DATE:
06/29/2021
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Jackie MakakoaTIME COMPLETED:
11:30 AM
ALLEGATION(S):
1
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5
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8
9
Inappropriate interaction occurred between children while in care.
INVESTIGATION FINDINGS:
1
2
3
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5
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7
8
9
10
11
12
13
On 06/29/2021, Licensing Program Analyst (LPA) Kiriko Lynch conducted a closing complaint investigation and met with the Center Director. It was alleged an inappropriate interaction occurred between children in care. The Center Director, Office Manager and three center staff were interviewed on 04/05/21, 06/15/21 and 06/29/21, and denied the allegation. Center Director stated the alleged incident involving two children of same age could not happen due to more than adequate staff supervision was provided on the playground on the day in question, and the tire structure where the incident allegedly happened was inaccessible to children due to the large mass of wood chips inside the structure, and structure has since been converted to completely block access to the inside of the tire. Three parents/guardians whose children currently attend the facility were interviewed on 06/16/21, and four children were interviewed on 06/15/21 and 06/16/21, and there were no disclosures corroborating the allegation. LPA also conducted a tour of the facility and observed the playground area in question, and reviewed records related to the complaint allegation. Based on interviews, observations, and records review, LPA did not find a preponderance of evidence to corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the finding is unsubstantiated. An exit interview was conducted, and appeal rights were provided.
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: Kiriko LynchTELEPHONE: (530) 895-5033
LICENSING EVALUATOR SIGNATURE:

DATE: 06/29/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/29/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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