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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 123006679
Report Date: 04/07/2022
Date Signed: 04/07/2022 12:24:28 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/26/2022 and conducted by Evaluator Kiriko Lynch
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20220126093447

FACILITY NAME:RAINBOW JUNCTION CHILDREN'S CENTER-P/SFACILITY NUMBER:
123006679
ADMINISTRATOR:ARMSTRONG, LISAFACILITY TYPE:
850
ADDRESS:1660 NEWBURG ROAD, SUITE DTELEPHONE:
(707) 725-5755
CITY:FORTUNASTATE: CAZIP CODE:
95540
CAPACITY:49CENSUS: 32DATE:
04/07/2022
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Chelsea NicklasTIME COMPLETED:
01:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility not operating within ratio
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 04/07/2022, Licensing Program Analyst (LPA) Kiriko Lynch conducted a closing complaint investigation and met with the Lead Teacher. It was alleged the facility is not operating within ratio. The Lead Teacher was interviewed and denied the allegation. Facility staff also provided documentation of attendance records and timesheets for the week in question. Three parents/guardians whose children attend/attended the facility were interviewed on 04/06/2022 and 04/07/2022, and there were no disclosures corroborating the allegation. Based on interviews and records review, LPA did not find a preponderance of evidence to corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the finding is unsubstantiated. Exit interview was conducted, appeal rights provided, and notice of site visit posted.
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: Kiriko LynchTELEPHONE: (530) 895-5033
LICENSING EVALUATOR SIGNATURE:

DATE: 04/07/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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