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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 125401106
Report Date: 11/22/2024
Date Signed: 11/22/2024 02:57:48 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/23/2024 and conducted by Evaluator Kiriko Lynch
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20240823131224
FACILITY NAME:HEAD START - ALICE BIRNEYFACILITY NUMBER:
125401106
ADMINISTRATOR:FORD, DELORISFACILITY TYPE:
850
ADDRESS:717 SOUTH AVENUETELEPHONE:
(707) 442-8977
CITY:EUREKASTATE: CAZIP CODE:
95503
CAPACITY:60CENSUS: 17DATE:
11/22/2024
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Becky WrightTIME COMPLETED:
03:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff slapped child in care

Staff failed to follow mandated reporting
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 11/22/24 at 1 PM, Licensing Program Analysts (LPA) Kiriko Lynch and Noah Wheeler conducted an unannounced complaint inspection and met with Supervision Manager Becky Wright. It was alleged that staff slapped child in care, and staff failed to follow mandated reporting. The Site Supervisor was interviewed on 08/30/24 and they stated she has never witnessed or heard of staff doing any of the above allegations and denied both allegations. She stated that they follow all personal rights regulatory requirements, and do not use verbal or physical discipline. She also stated they follow the mandated reporting requirements for all reportable incidents that meet the threshold for reporting criteria per State laws. Six staff (S1-S6) were interviewed during a related incident 04/24/24 and on 10/28/24, and there were no disclosures regarding reportable incidents, and two staff did report witnessing inappropriate discipline from a staff who is no longer employed with NCS Head Start and it was reported as a prior incident to Licensing. Five parents (S1-S5) stated that they have not personally witnessed any of the allegations. Nine children (C1-C9) were interviewed on 05/16/24, 09/12/24, and 10/15/24, and there were no disclosures. During the complaint inspection visits, LPAs observed the facility staff were providing adequate care and supervision to children. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, and the findings are unsubstantiated. Exit interview conducted, notice of site visit posted, and appeal rights provided.
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Kiriko Lynch
LICENSING EVALUATOR SIGNATURE:

DATE: 11/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/22/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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