125406397-4-16-2021-13-CC-EVIA-C25S22-20210416132850

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 125406397
Report Date: 04/14/2021
Date Signed: 04/16/2021 09:32:06 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/26/2020 and conducted by Evaluator Jaime Snow

COMPLAINT CONTROL NUMBER: 13-CC-20201026082058

FACILITY NAME:	CHILDREN'S COTTAGE INFANT CENTER		FACILITY NUMBER:	125406397
ADMINISTRATOR:	MCCUTCHEN, ROSE		FACILITY TYPE:	830
ADDRESS:	900 HODGSON STREET		TELEPHONE:	(707) 445-8119
CITY:	EUREKA	STATE: CA	ZIP CODE:	95501
CAPACITY:	28	CENSUS: 0	DATE:	04/14/2021
		UNANNOUNCED	TIME BEGAN:	03:00 PM
MET WITH:	Rose Mccutchen		TIME COMPLETED:	04:00 PM

ALLEGATION(S):

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Personal Rights
Lack of Supervision

INVESTIGATION FINDINGS:

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The facility inspection was conducted via video due to the current state of emergency regarding the COVID-19 outbreak. On 4/14/21 at 2PM. Licensing Program Analyst (LPA) Snow conducted an announced complaint inspection and met with licensee/director Rose McCutchen. It was alleged that Personal rights of children were violated; specifically that infants are sometimes fed in their diaper which is traumatizing. The licensee denied this saying this is not a regular policy; however, they have sometimes fed infants who are only wearing a diaper for various reasons. Examples include no change of clothing or if the child is given something messy when they are just leaning to feed themselves. Licensee is not aware of any infant or parent getting upset on the occasional times that an infant wore only a diaper during a meal. Interviews were conducted with 3 parents and 4 staff, although a few had observed infants eating without a shirt on, all of them denied that the children appeared emotionally affected by the feeding process. continued

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 895-5033
LICENSING EVALUATOR NAME: Jaime Snow	TELEPHONE: (530)215-6132
LICENSING EVALUATOR SIGNATURE:	DATE: 04/14/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20201026082058

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: CHILDREN'S COTTAGE INFANT CENTER	FACILITY NUMBER: 125406397
	VISIT DATE: 04/14/2021

NARRATIVE

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None of the witnesses felt it was traumatizing for the infants therefore this allegation is Unsubstantied.

The second allegation stated that there is a lack of supervision, specifically, that a new teacher allowed a parent to pick up an infant without asking for the parent to produce identification. The Director denied this stating that only a teacher is allowed to sign a child out and new teachers shadow or assist for several days first, so they likely knew who the parent was. Teachers receive training to ensure they check identification of a parent or guardian that they have not previously encountered. Interviews were conducted with 3 parents and 4 staff. All staff said they had received training that included verifying the parent or representative pickup person prior to releasing children. All witnesses said they had not observed staff allow a child to be removed from care unless the authorized representative was known to them or verified with the proper documentation therefore this allegation is Unsubstantiated.

LPA received a roster of children and staff contact list from the facility director.
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted.
The Notice of Site Visit must be posted for 30 days.

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 895-5033
LICENSING EVALUATOR NAME: Jaime Snow	TELEPHONE: (530)215-6132
LICENSING EVALUATOR SIGNATURE:	DATE: 04/14/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2021

LIC9099 (FAS) - (06/04)

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