125406397-5-4-2022-13-CC-EVIA-CE6LF9-20220506084247

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 125406397
Report Date: 05/04/2022
Date Signed: 05/04/2022 11:56:27 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/25/2022 and conducted by Evaluator Kiriko Lynch

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20220225145650

FACILITY NAME:	CHILDREN'S COTTAGE INFANT CENTER		FACILITY NUMBER:	125406397
ADMINISTRATOR:	MCCUTCHEN, ROSE		FACILITY TYPE:	830
ADDRESS:	900 HODGSON STREET		TELEPHONE:	(707) 445-8119
CITY:	EUREKA	STATE: CA	ZIP CODE:	95503
CAPACITY:	28	CENSUS: 10	DATE:	05/04/2022
		UNANNOUNCED	TIME BEGAN:	10:30 AM
MET WITH:	Rose McCutchen		TIME COMPLETED:	12:15 PM

ALLEGATION(S):

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Licensee not safeguarding children’s records.

INVESTIGATION FINDINGS:

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On 05/04/2022, Licensing Program Analyst (LPA) Kiriko Lynch conducted a closing complaint investigation and met with the Licensee. It was alleged the Licensee is not safeguarding children's records, specifically regarding an individual picking up records on behalf of the Licensee. The Lead Teacher was interviewed 03/07/2022, and facility staff were also interviewed at the facility and at associated facility sites regarding the allegation on 03/07/2022 and on 05/04/2022. Interviews had conflicting information regarding the allegation, specifically what files the individual had access to and would pickup for the Licensee. The Licensee was also interviewed on 04/20/2022, denied the allegation, and stated only non-confidential paperwork is picked up, mainly in regards to staff accounting records. Licensee stated that the folder labeled with her name is the only file that is picked up, and the parent files are not the records of what the individual picks up. LPA observed the area in which the folder was kept for the individual to pick up for the Licensee and parent folders in the same general area. LPA observed parent folders were mostly empty of records, but several did contain parent copies of admission paperwork. Licensee stated she will also separate the Licensee pick-up folder from parent folders to prevent the confusion going forward. Based on interviews and records review, LPA did not find a preponderance of evidence to corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the finding is unsubstantiated. Exit interview was conducted, appeal rights provided, and notice of site visit posted.

Unsubstantiated

Estimated Days of Completion: 0

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: Kiriko Lynch	TELEPHONE: (530) 895-5033
LICENSING EVALUATOR SIGNATURE:	DATE: 05/04/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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