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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 125407154
Report Date: 04/27/2021
Date Signed: 04/27/2021 11:12:36 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/23/2021 and conducted by Evaluator Kiriko Lynch
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20210223164556
FACILITY NAME:STEPPING STONES CHILDREN'S GARDENFACILITY NUMBER:
125407154
ADMINISTRATOR:LYNN, MICHELLEFACILITY TYPE:
850
ADDRESS:1920 ZEHNDNER AVE.TELEPHONE:
(707) 825-7447
CITY:ARCATASTATE: CAZIP CODE:
95521
CAPACITY:45CENSUS: 8DATE:
04/27/2021
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Shehlee JohnsonTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Facility does not have a complete record for each child.
INVESTIGATION FINDINGS:
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On 04/27/2021, Licensing Program Analyst (LPA) Kiriko Lynch conducted a closing complaint investigation and met with the Lead Teacher/Acting Center Director. The closing complaint investigation was conducted via tele-inspection due to the current state of emergency regarding the COVID-19 outbreak, and LPA also conducted a virtual tour of the facility during the investigation. It was alleged the facility does not have a complete record for each child. The Lead Teacher was interviewed on 02/25/21 and 04/26/21. Lead Teacher stated although she received the signed admission agreement and parent handbook, as well as the basic contract from the parent, she stated admitting the parent and child had left before the parent filled out other facility paperwork for their child. Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22 is being cited on the attached LIC 9099D. Appeal rights were provided and exit interview conducted. The Notice of Site Visit must be posted for 30 days. This report was reviewed and discussed with the Lead Teacher. All licensing reports are public information and must be made available upon request for at least three years.
Substantiated
Estimated Days of Completion: 0
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: Kiriko LynchTELEPHONE: (530) 895-5033
LICENSING EVALUATOR SIGNATURE:

DATE: 04/27/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/27/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 13-CC-20210223164556
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: STEPPING STONES CHILDREN'S GARDEN
FACILITY NUMBER: 125407154
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/27/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/04/2021
Section Cited
CCR
101221(a)
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Child's Records
(a) A separate, complete and current record for each child is maintained in the child care center.
This requirement was not met based on staff admission and Licensing review of child's file.
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Lead teacher/Acting center director stated she will ensure and maintain complete children's files at the facility per regulatory requirements, and take the CCLD center orientation training online for operations and recordkeeping as part of her duties and submit certification to Licensing by POC due date.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: Kiriko LynchTELEPHONE: (530) 895-5033
LICENSING EVALUATOR SIGNATURE:

DATE: 04/27/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/27/2021
LIC9099 (FAS) - (06/04)
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