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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 125407502
Report Date: 10/03/2022
Date Signed: 10/03/2022 11:08:40 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/07/2022 and conducted by Evaluator Kiriko Lynch
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20220707172838
FACILITY NAME:CHILDREN'S COTTAGE INFANT TODDLER CENTERFACILITY NUMBER:
125407502
ADMINISTRATOR:MCCUTCHEN, ROSEFACILITY TYPE:
830
ADDRESS:2900 HARRIS STREETTELEPHONE:
(707) 445-8119
CITY:EUREKASTATE: CAZIP CODE:
95503
CAPACITY:28CENSUS: 19DATE:
10/03/2022
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Rose McCutchenTIME COMPLETED:
11:30 AM
ALLEGATION(S):
1
2
3
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8
9
Staff not properly cleaning day-care child. Feces was found on day-care child's clothing.
INVESTIGATION FINDINGS:
1
2
3
4
5
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7
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9
10
11
12
13
On 10/03/2022, at 9:30 AM, a closing complaint investigation visit was made to the facility by Licensing Program Analyst (LPA) Lynch. It has been alleged staff are not properly cleaning a day-care child, and feces was found on day-care child's clothing. Three staff (S1-S3) were interviewed on 07/14/2022, and there were no disclosures. Three parents (P1-P3) were interviewed on 07/21/2022, and there were generally no disclosures. The Site Supervisor, and Licensee/Owner both denied the allegations, and stated they always follow procedures to ensure children are cleaned and changed properly after toileting and restroom use. During the complaint inspection visits, LPA also observed the facility was providing adequate care and supervision to children for restroom procedures and providing clothing changes as needed. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, and the findings are unsubstantiated. An exit interview was conducted, appeal rights provided, and notice of site visit posted.
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 966-0216
LICENSING EVALUATOR NAME: Kiriko LynchTELEPHONE: (530) 895-5033
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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