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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 136608073
Report Date: 04/12/2021
Date Signed: 04/12/2021 11:59:08 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/15/2021 and conducted by Evaluator Gloria Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20210315110042
FACILITY NAME:CALEXICO NEIGHBORHOOD HOUSE HAPPY KIDS PREK&DAYCARFACILITY NUMBER:
136608073
ADMINISTRATOR:AVILA, IGNACIAFACILITY TYPE:
850
ADDRESS:506 EAST FOURTH STREETTELEPHONE:
(760) 357-6875
CITY:CALEXICOSTATE: CAZIP CODE:
92231
CAPACITY:105CENSUS: 7DATE:
04/12/2021
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Martha MartinezTIME COMPLETED:
11:45 AM
ALLEGATION(S):
1
2
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5
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7
8
9
Staff hit a daycare child.
INVESTIGATION FINDINGS:
1
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5
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7
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13
On April 12, 2021, at 10:45 am, Licensing Program Analyst (LPA), Gloria Gonzalez conducted a complaint inspection to deliver findings via video-conference by Facetime, due to the COVID-19 state of emergency, with Teacher, Martha Martinez, regarding the above allegation. LPA advised Martinez of the purpose of the inspection and conducted a live video tour of the facility. There were 7 children and 3 staff present during the inspection.

LPA conducted interviews with several daycare children, including the child in question (Child 1), several daycare parents and staff members, including the staff in question. Staff 1 denied the above allegation. LPA also received a statement from the facility indicating Staff 1 has denied the above allegation. Due to conflicting information obtained from the interviews and records reviewed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore the above allegation is found to be unsubstantiated.

No deficiencies cited.
Unsubstantiated
Estimated Days of Completion: 30
SUPERVISOR'S NAME: Tulam VuTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Gloria GonzalezTELEPHONE: (619) 767-2238
LICENSING EVALUATOR SIGNATURE:

DATE: 04/12/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/12/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20210315110042
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: CALEXICO NEIGHBORHOOD HOUSE HAPPY KIDS PREK&DAYCAR
FACILITY NUMBER: 136608073
VISIT DATE: 04/12/2021
NARRATIVE
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The following reports were discussed and will be provided to Martinez via email: LIC9099, LIC9099-C, LIC811, Appeal Rights (LIC 9058). LPA informed Martinez LIC9213 – Notice of Site Visit shall be posted for 30 days from today’s date. Martinez stated she understood.

An exit interview was conducted with Martinez. Martinez was advised acknowledgement of receipt of the report and appeal rights is to be received within twenty-four hours. COVID-19 State of emergency read receipt notification will be used in place of Martinez signature.
SUPERVISOR'S NAME: Tulam VuTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Gloria GonzalezTELEPHONE: (619) 767-2238
LICENSING EVALUATOR SIGNATURE:

DATE: 04/12/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/12/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2