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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 136608074
Report Date: 12/08/2022
Date Signed: 12/08/2022 10:25:45 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/19/2022 and conducted by Evaluator Claudia Amador
COMPLAINT CONTROL NUMBER: 20-CC-20221019134808
FACILITY NAME:UNITED FAMILIES, INC. /EL CENTRO PRESCHOOL IIFACILITY NUMBER:
136608074
ADMINISTRATOR:VYANEY VALLEJOFACILITY TYPE:
850
ADDRESS:768 HOLT AVENUETELEPHONE:
(760) 482-0434
CITY:EL CENTROSTATE: CAZIP CODE:
92243
CAPACITY:61CENSUS: 29DATE:
12/08/2022
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:TIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Facility is infested with insects.
INVESTIGATION FINDINGS:
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On 12/08/2022 at 10:00 AM, Licensing Program Analyst (LPA) Claudia Amador conducted an unannounced inspection to deliver complaint findings for the above-listed allegation. LPA met with the Site Supervisor, Teresita Gomez, and discussed the purpose of the inspection. There were twenty-nine (29) children in care at the time of the visit.

During the investigation, interviews were conducted with the site supervisor, staff, parents, and representatives from an outside agency. Facility records and records from the outside agency were reviewed. It was alleged that the facility was infested with insects.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Claudia AmadorTELEPHONE: (619) 767-2214
LICENSING EVALUATOR SIGNATURE:

DATE: 12/08/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/08/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20221019134808
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: UNITED FAMILIES, INC. /EL CENTRO PRESCHOOL II
FACILITY NUMBER: 136608074
VISIT DATE: 12/08/2022
NARRATIVE
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The site supervisor reported that on or about 10/03/2022, she responded to staff and parent concerns about fleas observed in the facility. The site supervisor said she received approval from the licensee on 10/10/2022 to schedule an appointment with a pest control agency. The pest control agency conducted services outdoors on 10/11/2022 and returned on 10/28/2022 to conduct the indoor spraying. According to the site supervisor, the facility was closed on 10/28/2022 to perform a deep cleaning of the facility and for pest control fumigation. The original service had been rescheduled from 10/21/2022 at the request of the pest control agency. According to the pest control technician, on 10/11/2022 and 10/28/2022, they did not observe any fleas. An additional service was conducted on 11/18/2022.

The LPA interviewed eight (8) childcare parents. Parents expressed not knowing if the insect bites came from home or the facility. Some parents expressed no concerns or were unaware of the incident. Some parents said they would not have minded if the facility closed for more days yet were aware the parents had the choice of keeping the children home. Parents said they think the site supervisor and staff took the proper steps to control the presence of insects.

Based on interviews conducted and documents reviewed, it was determined that although facility staff confirmed the facility had issues with insects, there is insufficient evidence to support whether or not the facility did not take adequate or effective measures to eliminate the problem. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is unsubstantiated. No deficiencies were cited.

Exit interview was conducted, and the report was reviewed with the Site Supervisor, Teresita Gomez. A copy of this report, along with Appeal Rights (LIC9058 03/22), was provided. Notice of site visit was given and must remain posted for 30 days. LPA observed that the notice of the site visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Claudia AmadorTELEPHONE: (619) 767-2214
LICENSING EVALUATOR SIGNATURE:

DATE: 12/08/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/08/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2