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25 | On 7/17/24 at 10:40 AM, Licensing Program Analyst (LPA) Gloria Gonzalez conducted an unannounced Case Management inspection to follow-up on a self-reported incident that occurred on or about 4/4/24 regarding possible Personal Rights. LPA disclosed the purpose of the inspection and was granted a tour into the facility by Director, Elia Vizcarra. There were 59 children 9 staff members at the time of the inspection.
The incident that occurred on or about 4/4/24 was regarding Parent #1 (P1) reported to the main office that she was not satisfied with the treatment of Staff #1 (S1) towards her Child #1, (C1) and stated S1's tone of voice was inappropriate and rude. Interviews were conducted with Director, 8 staff members, and 8 daycare children.
At this time, based on information obtained, no disclosures were made an no evidence to corroborate the allegation. No deficiencies cited. The incident investigation may be reopened should further information be obtained.
Director was provided a copy of the appeal rights (LIC 9058). LPA provided notice of site visit (LIC 9213) and observed it being posted at the facility. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
An exit interview was conducted. |