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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 136609598
Report Date: 01/13/2021
Date Signed: 01/13/2021 02:59:40 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/20/2020 and conducted by Evaluator Luigi Gargaro
COMPLAINT CONTROL NUMBER: 20-CC-20201120084625
FACILITY NAME:GALVEZ, EMILIANA FAMILY CHILD CAREFACILITY NUMBER:
136609598
ADMINISTRATOR:GALVEZ, EMILIANAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 336-2958
CITY:EL CENTROSTATE: CAZIP CODE:
92243
CAPACITY:14CENSUS: 3DATE:
01/13/2021
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Licensee Emiliana GalvezTIME COMPLETED:
02:50 PM
ALLEGATION(S):
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Child was touched inappropriately in the daycare.

Licensee uses inappropriate forms of discipline.
INVESTIGATION FINDINGS:
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On 01/13/21, at 2:15PM, LPAs, Luigi Gargaro and Edgar Campana, conducted an unannounced complaint tele-visit to the facility today, due to the Covid-19 outbreak, to deliver the findings for the above allegations. Present was the licensee and three day care children. Licensee Galvez primarily speaks Spanish, however, LPA Campana provided translation between the analysts and Ms. Galvez during the visit to assist her with understanding the findings.

During the course of the investigation, interviews were conducted with the licensee and her helper, day care parents, the victim child and related family members. Contacts were also made with relevant worker counterparts from other investigating public agencies and related documents and reports from those outside agencies were reviewed.

Based on the information gathered, it could neither be conclusively proved or disproved that any inappropriate contact occurred against a day care child at the facility. The licensee denies the above listed allegations and there were no witnesses or supporting evidence to corroborate the alleged events.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Luigi GargaroTELEPHONE: (619) 767-2229
LICENSING EVALUATOR SIGNATURE:

DATE: 01/13/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/13/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20201120084625
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: GALVEZ, EMILIANA FAMILY CHILD CARE
FACILITY NUMBER: 136609598
VISIT DATE: 01/13/2021
NARRATIVE
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It could also not be proved or disproved that licensee has used any inappropriate forms of discipline as, while descriptions of reported practices were consistent from everyone interviewed, it could not be definitively shown that a child was never wrongly disciplined.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

No deficiencies were cited during today's visit.

A copy of the report, appeal rights and notice of site visit will be e-mailed to the licensee and she was advised that acknowledgement of the receipt of the report is to be received within twenty four hours.
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Luigi GargaroTELEPHONE: (619) 767-2229
LICENSING EVALUATOR SIGNATURE:

DATE: 01/13/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/13/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2