136609928-12-8-2021-20-CC-JGAY-C9VPNM-20211220102811

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 136609928
Report Date: 12/08/2021
Date Signed: 12/08/2021 11:46:55 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/11/2021 and conducted by Evaluator Diana Sanchez

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20211011090721

FACILITY NAME:	PITONES, DIANA FAMILY CHILD CARE		FACILITY NUMBER:	136609928
ADMINISTRATOR:	DIANA PITONES		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(760) 355-0030
CITY:	IMPERIAL	STATE: CA	ZIP CODE:	92251
CAPACITY:	14	CENSUS: 6	DATE:	12/08/2021
		UNANNOUNCED	TIME BEGAN:	11:10 AM
MET WITH:	Diana Pitones, Provider		TIME COMPLETED:	11:50 AM

ALLEGATION(S):

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Licensee had door closed while infant was napping in a separate room.

Licensee did not feed infant.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Diana Sanchez, made an unannounced complaint inspection today to deliver complaint findings for the above allegations. LPA met with provider Diana Pitones and made her aware of the purpose of today’s inspection. Current census is 6.

This agency has investigated the allegations listed above. During the investigation, LPA conducted a facility inspection, reviewed documents, conducted interviews with the licensee, facility staff, daycare parents and daycare children. It is alleged that the licensee had the door closed while infant was napping in a separate room and Licensee did not feed infant. Licensee and staff denied the allegations, explaining that they always leave the door open in the napping room and continually check infants during napping. They also stated that provider attempted to feed alleged infant, who only drank a little bit off the bottle and fell asleep.
Children and parents interviewed did not disclose any concerns about facility staff placing infants to nap behind closed door or not feeding children.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Diana Sanchez	TELEPHONE: (619) 767- 2210
LICENSING EVALUATOR SIGNATURE:	DATE: 12/08/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/08/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20211011090721

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: PITONES, DIANA FAMILY CHILD CARE	FACILITY NUMBER: 136609928
	VISIT DATE: 12/08/2021

NARRATIVE

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There is insufficient evidence to support and no witnesses to corroborate the above allegations. LPA was unable to determine whether or not the above allegations happened. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated.

An exit interview was conducted with Diana Pitones and a copy of this report left at the facility.

LPA observed provider placing the Notice of Site Visit on the wall visible to parents during today’s inspection.

NOTICE OF SITE VISIT MUST BE POSTED FOR 30 DAYS

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Diana Sanchez	TELEPHONE: (619) 767- 2210
LICENSING EVALUATOR SIGNATURE:	DATE: 12/08/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/08/2021

LIC9099 (FAS) - (06/04)

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