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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 136610333
Report Date: 06/15/2022
Date Signed: 06/16/2022 04:09:51 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/14/2022 and conducted by Evaluator Gloria Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20220414155210
FACILITY NAME:GONZALEZ, SANDRA FAMILY CHILD CAREFACILITY NUMBER:
136610333
ADMINISTRATOR:SANDRA GONZALEZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 768-9530
CITY:CALEXICOSTATE: CAZIP CODE:
92231
CAPACITY:14CENSUS: DATE:
06/15/2022
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Sandra GonzalezTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Day care is over capacity
INVESTIGATION FINDINGS:
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On June 16, 2022 at 2:00 pm Licensing Program Analyst, (LPA), Gloria Gonzalez conducted a complaint inspection, met with Licensee, Sandra Gonzalez, and discussed the above allegation. There were six (6) daycare children and one (1) (including one infant and 5 preschool daycare children), and one staff member at the time of this inspection.

During the course of this investigation, interviews were conducted with Licensee, staff members, one daycare child, and daycare parents.

During an inspection, on 4/20/22 , LPA, Goudreau observed 15 children in care (including two infants, eight school age and five preschool children) and one staff member present. Licensee was operating over capacity. Licensee states the reason why she is over capacity is because the 15th child was a child whose parent wanted her to try out the daycare before she enrolled. Licensee states this child is autistic and parent wanted to see how she reacted around other children.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Tulam VuTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Gloria GonzalezTELEPHONE: (619) 767-2238
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 7
Control Number 20-CC-20220414155210
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: GONZALEZ, SANDRA FAMILY CHILD CARE
FACILITY NUMBER: 136610333
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/15/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/17/2022
Section Cited
CCR
102416.5(f)
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102416.5(f) Staffing Ratio and Capacity
(f) The total licensed capacity for a Large Family Child Care Home shall not exceed fourteen children.

This requirement was not met as evidenced by:
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Licensee had one child be picked up by parent. Licensee states she will send the department copies of the signed LIC9224 by daycare parents by 6/17/22. Licensee stated she will send in a declaration stating how Licensee will ensure to operate within capacity limits to the department by 6/17/22. Licensee will go to CCL.childcarevideos.org and watch videos on how many children can attend an FCCH and provide a summary to the department by 6/17/22.
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Based on LPA's observations Licensee was observed to have a total of 15 daycare children on 4/20/22. Licensee did not ensure proper capacity, which poses an immediate Health and Safety risk to children in care.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Tulam VuTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Gloria GonzalezTELEPHONE: (619) 767-2238
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 7
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/14/2022 and conducted by Evaluator Gloria Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20220414155210

FACILITY NAME:GONZALEZ, SANDRA FAMILY CHILD CAREFACILITY NUMBER:
136610333
ADMINISTRATOR:SANDRA GONZALEZFACILITY TYPE:
810
ADDRESS:1320 WILSON COURTTELEPHONE:
(760) 768-9530
CITY:CALEXICOSTATE: CAZIP CODE:
92231
CAPACITY:14CENSUS: DATE:
06/15/2022
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Sandra GonzalezTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Licensee allowed day care children to wander away from facility
INVESTIGATION FINDINGS:
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On June 16, 2022, at 2:00 pm, Licensing Program Analyst (LPA), Gloria Gonzalez conducted a complaint inspection to deliver findings and met with Licensee, Sandra Gonzalez regarding the above allegation. LPA advised Licensee of the purpose of the inspection and conducted a tour of the facility. There were six (6) daycare children and one (1) (including one infant and 5 preschool daycare children), staff member at the time of this inspection.

During the course of the investigation interviews were conducted with several daycare parents, one daycare child, staff members, and Licensee. Licensee denied the above allegation. Due to conflicting information obtained from the interviews and although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore the above allegation is found to be unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Tulam VuTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Gloria GonzalezTELEPHONE: (619) 767-2238
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 7
Control Number 20-CC-20220414155210
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: GONZALEZ, SANDRA FAMILY CHILD CARE
FACILITY NUMBER: 136610333
VISIT DATE: 06/15/2022
NARRATIVE
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No deficiencies cited. A copy of this report and appeal rights (LIC 9058) was provided to Sandra Gonzalez.

LPA observed Licensee post LIC9213 – Notice of Site Visit and Licensee was advised this notice is to be posted for 30 days from today’s date. An exit interview was conducted with Licensee, Sandra Gonzalez. This report was interpreted to licensee by LPA Gonzalez.
SUPERVISOR'S NAME: Tulam VuTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Gloria GonzalezTELEPHONE: (619) 767-2238
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2022
LIC9099 (FAS) - (06/04)
Page: 4 of 7
Control Number 20-CC-20220414155210
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: GONZALEZ, SANDRA FAMILY CHILD CARE
FACILITY NUMBER: 136610333
VISIT DATE: 06/15/2022
NARRATIVE
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Parent was not at the facility at the time of that inspection. The 14th child was supposed to be picked up up before the 15th child arrived, but parent had car trouble. Licensee admitted to having the 15 children and states she should have not accepted the 15th child.

Based on LPAs observations the preponderance of evidence standard has been met therefore the allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 3, is being cited on the attached LIC 9099D. See 9099-C for continuation.

LPA Gloria Gonzalez informed Licensee, Sandra Gonzalez that this report dated 6/15/22 with a Type A citation, CCR 102416.5(f) Staffing Ratio and Capacity, shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care. Licensee was advised to also give a a copy to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

LPA Gonzalez provided Licensee a copy of the Capacity Regulations for a Large FCCH and resource.
 
Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

A copy of this report, notice of site visit (LIC 9213), and appeal rights (LIC 9058) was provided to Licensee, Sandra Gonzalez.

LPA interpreted and explained the inspection report to licensee, licensee stated she understood.
 
An exit interview was conducted with Licensee, Sandra Gonzalez.
SUPERVISOR'S NAME: Tulam VuTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Gloria GonzalezTELEPHONE: (619) 767-2238
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2022
LIC9099 (FAS) - (06/04)
Page: 7 of 7