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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 136610344
Report Date: 02/09/2023
Date Signed: 02/09/2023 11:21:58 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/02/2022 and conducted by Evaluator Gloria Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20221202151628
FACILITY NAME:MASCARENO, MARIA FAMILY CHILD CAREFACILITY NUMBER:
136610344
ADMINISTRATOR:MARIA MASCARENOFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 457-5500
CITY:CALEXICOSTATE: CAZIP CODE:
92231
CAPACITY:14CENSUS: 7DATE:
02/09/2023
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Maria MascarenoTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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9
Licensee speaks inappropriately to children in care
INVESTIGATION FINDINGS:
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On February 9, 2023 at 10:30 am., Licensing Program Analyst, (LPA), Gloria Gonzalez conducted a complaint inspection, met with Licensee, Maria Mascareno, and discussed the above allegation. There were 7 daycare children and 2 staff members at the time of this inspection.

During the course of this investigation, interviews were conducted with Licensee, staff members, daycare children, daycare parents, and outside agencies.

Licensee stated she does have a loud voice however, denies speaking inappropriately to children in care. Due to conflicting information obtained during the course of the investigation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore the above allegation is found to be unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Tulam VuTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Gloria GonzalezTELEPHONE: (619) 767-2238
LICENSING EVALUATOR SIGNATURE:

DATE: 02/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/09/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20221202151628
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: MASCARENO, MARIA FAMILY CHILD CARE
FACILITY NUMBER: 136610344
VISIT DATE: 02/09/2023
NARRATIVE
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No deficiencies cited.

A copy of this report and appeal rights (LIC 9058) was provided to Licensee.
 
LPA observed Licensee post LIC9213 – Notice of Site Visit and Licensee was advised this notice is to be posted for 30 days from today’s date. 
 
An exit interview was conducted with Licensee, Maria Mascareno.

This report was interpreted to licensee in Spanish by LPA Gonzalez.
SUPERVISOR'S NAME: Tulam VuTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Gloria GonzalezTELEPHONE: (619) 767-2238
LICENSING EVALUATOR SIGNATURE:

DATE: 02/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/09/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2