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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 136610371
Report Date: 08/24/2021
Date Signed: 08/25/2021 03:02:17 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/17/2021 and conducted by Evaluator Luigi Gargaro
COMPLAINT CONTROL NUMBER: 20-CC-20210617101929
FACILITY NAME:GUERRERO, GABRIELA FAMILY CHILD CAREFACILITY NUMBER:
136610371
ADMINISTRATOR:GABRIEL GUERREROFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 455-8959
CITY:EL CENTROSTATE: CAZIP CODE:
92243
CAPACITY:14CENSUS: DATE:
08/24/2021
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Gabriela GuerreroTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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9
Facility is over capacity
Provider is not at the facility a sufficient number of hours
Staff do not supervise the children adequately
Provider yells at the children
Provider punishes children if they don't eat their food
INVESTIGATION FINDINGS:
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On 08/25/21 at 2:15PM, LPAs Luigi Gargaro and Claudia Amador, conducted an unannounced complaint visit to the facility to deliver the findings for the above allegations. During the course of the complaint investigation, analysts conducted interviews with the reporting party, the licensee and her assistants, day care parents and children in care.

Based on the information gathered, it could not be determined whether there may have been instances where the licensee had more children than allowed for her license, whether she is at the facility for the appropriate time as required by regulation, had appropriate supervision of day care children and whether she implements appropriate discipline practices. There was insufficient evidence to either prove or disprove the allegations.

Though the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. Appeal Rights (1/16) were discussed. A copy of the report, appeal rights and a Notice Of Site Visit, to be posted for 30 days, were printed and a provided to the licensee today.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Luigi GargaroTELEPHONE: (619) 767-2229
LICENSING EVALUATOR SIGNATURE:

DATE: 08/24/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/24/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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