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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 136610395
Report Date: 12/22/2021
Date Signed: 12/22/2021 12:10:55 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/04/2021 and conducted by Evaluator Luigi Gargaro
COMPLAINT CONTROL NUMBER: 20-CC-20211104110820
FACILITY NAME:CORONA, ESTELA FAMILY CHILD CAREFACILITY NUMBER:
136610395
ADMINISTRATOR:ESTELA CORONAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 234-4230
CITY:HEBERSTATE: CAZIP CODE:
92249
CAPACITY:14CENSUS: 3DATE:
12/22/2021
UNANNOUNCEDTIME BEGAN:
11:45 AM
MET WITH:Estela CoronaTIME COMPLETED:
12:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee handled child in a rough manner

Adults in the facility are not fingerprint cleared
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
At 11:45 AM on 12/22/21, LPAs Luigi Gargaro and Claudia Amador, conducted a follow up complaint visit to the facility to deliver the findings for the above allegations. During the course of the investigation, analysts conducted interviews with the licensee, verbal day care children and day care parents.

Based on the information gathered, it could not be conclusively proved or disproved that child #1 was handled in any type of inappropriate manner during an incident where she was out an errand with the provider or that any of the other children in care have ever been handled in any inappropriate manner. Also while it was witnessed that there have been other adults in the home at times during day care hours, it could not be conclusively proved or disproved whether they may or may not have been cleared and associated family members or non-related adults

Though the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are unsubstantiated. Appeal Rights (1/16) were discussed. A copy of the report, appeal rights and a Notice Of Site Visit, to be posted for 30 days, were printed and provided to the licensee today. No deficiencies were cited.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Luigi GargaroTELEPHONE: (619) 767-2229
LICENSING EVALUATOR SIGNATURE:

DATE: 12/22/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/22/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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