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13 | On 8/27/2019 at 10:16 A.M., Licensing Program Analysts (LPAs), Isabel Ortega and Jesse Sims arrived at the above facility for the purpose of conducting a complaint investigation related to the above allegation. LPAs disclosed the purpose of the visit and were granted entry into the facility. Upon arrival LPAs observed 17 children in care.
During the course of the investigation, LPA Ortega obtained copies of files, conducted interviews with children, staff members, and parents. After conducting interviews and reviewing all pertinent information related to the complaint, LPA was unable to obtain consistent information regarding the allegation. Based on interviews conducted it was determined there were no witnesses or reports of staff having used any inappropriate form of discipline on day care child.
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