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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153807995
Report Date: 09/25/2020
Date Signed: 09/29/2020 12:10:49 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/04/2020 and conducted by Evaluator Esequiel Rodriguez
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20200804090737
FACILITY NAME:LUKENBILL, KATHRYN FAMILY CHILD CAREFACILITY NUMBER:
153807995
ADMINISTRATOR:LUKENBILL, KATHRYNFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 256-2807
CITY:ROSAMONDSTATE: CAZIP CODE:
93560
CAPACITY:14CENSUS: 3DATE:
09/25/2020
UNANNOUNCEDTIME BEGAN:
11:24 AM
MET WITH:Kathryn LukenbillTIME COMPLETED:
12:20 PM
ALLEGATION(S):
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-Licensee not meeting daycare child’s diapering needs resulting in a diaper rash.

-Licensee did not properly sanitize day care children's bottles resulting in moldy bottles.

-Licensee leaves children without proper staff.

-Children in care not provided a safe sleeping environment.
INVESTIGATION FINDINGS:
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On 09/25/20 at 10:54 AM, Licensing Program Analyst (LPA) Esequiel Rodriguez conducted a telephonic complaint inspection* notification with Licensee, Kathryn Lukenbill to provide findings to the above complaint allegations. The LPA explained the purpose for the notification. In the course of the investigation, LPA Rodriguez interviewed Licensee and several potential witnesses. Also, a review of facility file, assistant and children records, and other applicable documentation was conducted.

The Licensee denied the allegations and reported that, in daily basis, ensures children while in care are always properly care, supervised and protected. And provided with clean, safe/healthful, and comfortable accommodations, furnishings, and equipment. Information obtained through confidential statements indicated that there were no witnesses to the alleged allegations. It was reported that children wearing diapers are check often to ensure they are always dry and comfortable. The children bottles are properly clean and sanitized at all times. Infants are placed on their backs to sleep in accordance with current regulatory requirements and items use for their napping meet current Consumer Product Safety Commission standards.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Claretta YatesTELEPHONE: (661) 789-6944
LICENSING EVALUATOR NAME: Esequiel RodriguezTELEPHONE: (323) 981-3315
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20200804090737
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: LUKENBILL, KATHRYN FAMILY CHILD CARE
FACILITY NUMBER: 153807995
VISIT DATE: 09/25/2020
NARRATIVE
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Care providers check on infants every 15 minutes and look for any signs of distress. Also, Ms. Lukenbill always ensure that children in care are supervised at all times, and when circumstances require for her to be temporarily absent from the home, she arranges for a qualified substitute adult to care for and supervise the children during her absence. Potential witnesses corroborated with the aforementioned.

Interviews also revealed consistencies that the facility care providers respect children personal rights and treat them with dignity and respect. However, the reporting party provided statements indicating the allegations did happen as reported.

Although the reported allegations may have happened or are valid, there is not a preponderance of evidence to prove or disprove them. Therefore, based on information obtained through statements obtained, LPA observation and records reviewed the Department finds the above stated allegations unsubstantiated. Appeal rights were provided and discussed with licensee. There were no deficiencies cited at this time.

An exit interview was conducted, and a copy of the Notice of Site Visit and this report was mailed to Ms. Lukenbill for signature.

*COVID-19 State of Emergency.
SUPERVISOR'S NAME: Claretta YatesTELEPHONE: (661) 789-6944
LICENSING EVALUATOR NAME: Esequiel RodriguezTELEPHONE: (323) 981-3315
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2020
LIC9099 (FAS) - (06/04)
Page: 2 of 2