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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153808357
Report Date: 06/23/2022
Date Signed: 06/23/2022 02:40:55 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/04/2022 and conducted by Evaluator Jessika Thompson
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20220504170047
FACILITY NAME:HEIR FORCE ACADEMYFACILITY NUMBER:
153808357
ADMINISTRATOR:RASH, BILLY J.FACILITY TYPE:
850
ADDRESS:4755 GOSFORD ROADTELEPHONE:
(661) 664-1066
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93313
CAPACITY:75CENSUS: 20DATE:
06/23/2022
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Shelby Rash - Director TIME COMPLETED:
02:55 PM
ALLEGATION(S):
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Day-care child bullying a day-care child
Staff sharing confidential information to a parent
INVESTIGATION FINDINGS:
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On 6/23/22, Licensing Program Analyst (LPA) Jessika Thompson arrived at facility to conduct an unannounced complaint inspection. The purpose of this inspection was to gather information to investigate the above listed allegations. LPA met with Director Shelby Rash who accompanied LPA during a tour of the facility.

During this investigation, LPA Thompson observed facility operations, reviewed records, and interviewed facility staff, children, and parents. Regarding children in care being bullied by other children, LPA did not obtain any evidence corroborating this allegation. Of children interviewed, none stated or alluded to observing or being the victim of bullying by other children or facility staff. Staff interviewed indicated that active supervision of children is consistently maintained. Staff denied observing any child(ren) being bullied by another child. Parents interviewed claimed to have no knowledge of bullying occurring at the childcare facility. Regarding staff sharing confidential information to a parent, LPA did not obtain any evidence corroborating this allegation. Staff members interviewed denied providing confidential information to day-care parents. Parents interviewed denied receiving privileged or confidential information from any staff person, at any time (Continued on LIC9099-C).
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Susie FanningTELEPHONE: (559) 650-7890
LICENSING EVALUATOR NAME: Jessika ThompsonTELEPHONE: (559) 341-4622
LICENSING EVALUATOR SIGNATURE:

DATE: 06/23/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/23/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 04-CC-20220504170047
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: HEIR FORCE ACADEMY
FACILITY NUMBER: 153808357
VISIT DATE: 06/23/2022
NARRATIVE
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As it pertains to this complaint investigation, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency was cited.

An exit interview conducted with Director Rash. Appeal Rights were provided. A Notice of Site Visit Form was posted on parent's board and must remain posted for 30 days.
SUPERVISOR'S NAME: Susie FanningTELEPHONE: (559) 650-7890
LICENSING EVALUATOR NAME: Jessika ThompsonTELEPHONE: (559) 341-4622
LICENSING EVALUATOR SIGNATURE:

DATE: 06/23/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/23/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 3