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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153808473
Report Date: 05/10/2022
Date Signed: 05/10/2022 05:20:21 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/04/2022 and conducted by Evaluator Peter Espinoza
COMPLAINT CONTROL NUMBER: 04-CC-20220304114155
FACILITY NAME:RUSH 2 LEARNINGFACILITY NUMBER:
153808473
ADMINISTRATOR:VANHOOK, MICHELLE R.FACILITY TYPE:
840
ADDRESS:4200 HATTON AVENUETELEPHONE:
(760) 379-4800
CITY:LAKE ISABELLASTATE: CAZIP CODE:
93240
CAPACITY:8CENSUS: DATE:
05/10/2022
UNANNOUNCEDTIME BEGAN:
03:45 PM
MET WITH:TIME COMPLETED:
05:30 PM
ALLEGATION(S):
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9

Day-care children are being aggressive towards other children in care.

Staff did not prevent day-care child from speaking inappropriately.
INVESTIGATION FINDINGS:
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On 05/10/2022, Licensing Program Analyst (LPA) Pete Espinoza arrived at the facility unannounced to complete the investigation into the above allegations. LPA met with Michelle Van Hook, Licensee and toured the facility. LPA explained the reason for this inspection with Licensee and census was taken.

Based upon observations and information gathered through interviews, this agency has investigated the complaint alleging Day-care children are being aggressive towards other children in care and Staff did not prevent day-care child from speaking inappropriately. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the allegations are UNSUBSTANTIATED.
An exit interview was conducted with Michelle Van Hook, Licensee and appeal rights were explained. A printed copy of the report as well as a printed copy of appeal rights was provided at the conclusion of the visit.

LIC 9213 NOTICE OF SITE VISIT FORM IS REQUIRED TO BE POSTED FOR 30 DAYS.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Diana deLeonTELEPHONE: (559) 650-7854
LICENSING EVALUATOR NAME: Peter EspinozaTELEPHONE: 661-644-8231
LICENSING EVALUATOR SIGNATURE:

DATE: 05/10/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/10/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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