153808486-7-9-2019-04-CC-AJUZ-BE6PDY-20190717111415

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 153808486
Report Date: 07/09/2019
Date Signed: 07/09/2019 10:24:43 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/13/2019 and conducted by Evaluator Caroline Harris

PUBLIC

COMPLAINT CONTROL NUMBER: 04-CC-20190613151052

FACILITY NAME:	OAKS CHILDREN'S CENTER, INC.		FACILITY NUMBER:	153808486
ADMINISTRATOR:	HANSEN-GROUNDS, JANAE		FACILITY TYPE:	840
ADDRESS:	10200 CAMPUS PARK DRIVE		TELEPHONE:	(661) 665-2525
CITY:	BAKERSFIELD	STATE: CA	ZIP CODE:	93311
CAPACITY:	31	CENSUS: 24	DATE:	07/09/2019
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Janae Hansen		TIME COMPLETED:	10:45 AM

ALLEGATION(S):

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1. Lack of supervision resulting in a child consuming hand sanitizer.

2. Staff failed to make hand sanitizer inaccessible to children.

3. Staff failed to seek medical attention in a timely manner.

INVESTIGATION FINDINGS:

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An unannounced complaint visit was conducted today by Licensing Program Analyst (LPA) Caroline Harris. LPA met with Licensee, Janae Hansen. A census was taken. The purpose of today’s visit was to close the above complaint investigation. The investigation revealed the following:

On 6/5/19, at approximately 12:00 p.m., a child was found in the hallway unsupervised. At approximately 2:15 p.m., the child's parent was contacted as the child stated that he/she was dizzy and the child was acting strangely. The child’s parent picked up the child. It was later determined that the child had alcohol in their system and the child stated it was from ingesting hand sanitizer. On 6/11/19, the facility was cited for the above alligations #1 and #2. Based upon information gathered and interviews conducted, the preponderance of the evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Alice Juarez	TELEPHONE: (559) 650-7857
LICENSING EVALUATOR NAME: Caroline Harris	TELEPHONE: (559) 341-4624
LICENSING EVALUATOR SIGNATURE:	DATE: 07/09/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 04-CC-20190613151052

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: OAKS CHILDREN'S CENTER, INC.	FACILITY NUMBER: 153808486
	VISIT DATE: 07/09/2019

NARRATIVE

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California Code of Regulations, Title 22, Division 12, Chapter 1, are being cited. Please see the attached LIC 9099D.

Exit interview conducted with licensee, Janae Hansen. A copy of this report and appeal rights were provided. A Notice of Site Visit Form was posted on parent's board and must remain posted for 30 days.

The licensee shall post and provide copies of this licensing report to parents/guardians of children in care and to parents/guardians of children newly enrolled at the facility during the next 12 months. A copy of this report must be given to each enrolled child's parent(s). The licensee was provided a copy of the "Fact Sheet" for AB 633 (Parent Notification Requirements), along with a copy of the relevant documents this date. The licensee must implement the new procedure immediately, by having all parents of enrolled children sign the Acknowledgement of Receipt of Licensing Reports and must retain a copy in each child's file.

SUPERVISOR'S NAME: Alice Juarez	TELEPHONE: (559) 650-7857
LICENSING EVALUATOR NAME: Caroline Harris	TELEPHONE: (559) 341-4624
LICENSING EVALUATOR SIGNATURE:	DATE: 07/09/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2019

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 04-CC-20190613151052

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: OAKS CHILDREN'S CENTER, INC.	FACILITY NUMBER: 153808486
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 07/09/2019

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 07/09/2019 Section Cited CCR 101226(b)	1 2 3 4 5 6 7	101226(b) Health-Related Services The licensee shall make prompt arrangements for obtaining medical treatment for any child if necessary. This requirement was not met as evidenced by further	1 2 3 4 5 6 7	The licensee will be coming in for a Non-Compliance meeting at the Fresno Regional Office, in the near future.
	8 9 10 11 12 13 14	description in the 809 report. This is an immediate risk to the health, safety or personal rights of children in care.	8 9 10 11 12 13 14
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Alice Juarez	TELEPHONE: (559) 650-7857
LICENSING EVALUATOR NAME: Caroline Harris	TELEPHONE: (559) 341-4624
LICENSING EVALUATOR SIGNATURE:	DATE: 07/09/2019

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2019

LIC9099 (FAS) - (06/04)

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