153808551-4-13-2022-12-CC-CBEL-CDQR83-20220422124712

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 153808551
Report Date: 04/13/2022
Date Signed: 04/13/2022 03:43:45 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/11/2022 and conducted by Evaluator Brigitte Tsutaoka

PUBLIC

COMPLAINT CONTROL NUMBER: 12-CC-20220211095950

FACILITY NAME:	FALLER STATE PRESCHOOL		FACILITY NUMBER:	153808551
ADMINISTRATOR:	MICHELLE A ARMSTRONG		FACILITY TYPE:	850
ADDRESS:	1500 WEST UPJOHN		TELEPHONE:	(760) 499-1694
CITY:	RIDGECREST	STATE: CA	ZIP CODE:	93555
CAPACITY:	24	CENSUS: 22	DATE:	04/13/2022
		UNANNOUNCED	TIME BEGAN:	12:16 PM
MET WITH:	Site Supervisor Lizeth Robles		TIME COMPLETED:	04:00 PM

ALLEGATION(S):

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Allegation 1: Staff hit child while in care.

INVESTIGATION FINDINGS:

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On April 13, 2022 at 12:16PM, Licensing Program Analyst (LPA) Brigitte Tsutaoka conducted an unannounced complaint inspection to deliver the findings on the above complaint allegation. LPA disclosed the purpose of inspection and was granted entry by Site Supervisor Lizet Robles, who guided LPA on a tour of the facility. Upon entry LPA observed 22 children in care with 3 staff on association list.

During course of investigation, LPA conducted interviews with children, staff, parents, and obtained facility records. Based on evidence collected and interviews conducted, staff utilize redirection and communication as a form of discipline. Corporal punishment is not permitted. During interviews, it was disclosed Child 1 was hit by Child 2, who was experiencing difficulty adjusting to the program. Staff use the teaching method of utilizing their words to resolve conflict and not their hands. The site supervisor and 3 additional staff are present in the classroom at all times.

Unsubstantiated

Estimated Days of Completion: 62

SUPERVISOR'S NAME: Carissa Bell	TELEPHONE: (661) 202-3359
LICENSING EVALUATOR NAME: Brigitte Tsutaoka	TELEPHONE: (661) 202-3786
LICENSING EVALUATOR SIGNATURE:	DATE: 04/13/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/13/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 12-CC-20220211095950

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: FALLER STATE PRESCHOOL	FACILITY NUMBER: 153808551
	VISIT DATE: 04/13/2022

NARRATIVE

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Should Child 2 experience a troubling day, staff engage in one on one supervision and discuss a better way of managing conflict. Staff disclosed Child 2 has adjusted and has minimized the hitting of other children and staff since the previous inspection.

Parent interviews disclosed the facility staff are trustworthy, staff would never hit their children, and their children do not engage in physical altercations with other children. Parents also disclosed the facility utilizes redirection and verbal conflict resolution strategies should a child engage in challenging behaviors.

Based on evidence collected and interviews conducted, the above allegation is deemed unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation did or did not occur. No deficiency was cited during inspection. An exit interview was conducted, this Report, Appeal Rights, and Notice of Site Visit were provided to Director, Michelle Armstrong.

SUPERVISOR'S NAME: Carissa Bell	TELEPHONE: (661) 202-3359
LICENSING EVALUATOR NAME: Brigitte Tsutaoka	TELEPHONE: (661) 202-3786
LICENSING EVALUATOR SIGNATURE:	DATE: 04/13/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/13/2022

LIC9099 (FAS) - (06/04)

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