153808664-1-3-2022-04-CC-AJUZ-CB83F7-20220131171213

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 153808664
Report Date: 01/03/2022
Date Signed: 01/03/2022 12:46:40 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/27/2021 and conducted by Evaluator Caroline Harris

PUBLIC

COMPLAINT CONTROL NUMBER: 04-CC-20211227114316

FACILITY NAME:	LIL' EXPLORERS		FACILITY NUMBER:	153808664
ADMINISTRATOR:	BLANKENSHIP,MICHELLE		FACILITY TYPE:	830
ADDRESS:	8800 HARRIS ROAD		TELEPHONE:	(661) 665-1200
CITY:	BAKERSFIELD	STATE: CA	ZIP CODE:	93311
CAPACITY:	12	CENSUS: 17	DATE:	01/03/2022
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Dawn Holleman		TIME COMPLETED:	01:30 PM

ALLEGATION(S):

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Facility staff is not following the proper protocol for COVID-19.

Facility is failing to meet child's needs.

INVESTIGATION FINDINGS:

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On 1/3/22 an unannounced complaint inspection was conducted today by Licensing Program Analyst (LPA) Caroline Harris. LPA met with Administrator, Dawn Holleman. LPA toured the facility and a census taken. The purpose of today’s inspection was to open the above complaint investigation. The investigation revealed the following:

Upon inspection, the LPA observed all but one staff member to be wearing masks when inside the facility, and less than half of the children wearing masks. The LPA also observed three different parents enter the facility and walk their children to their classrooms, without having masks on. Staff members did not encourage the parents or the children to wear a mask and parents were not encouraged to have children arrive with a mask. Licensee was advised that children aged 2 and older will need to be taught and reminded to wear face coverings. The LPA further discussed with the administrator about the center not allowing outside agencies to enter and provide one on one instruction to children that have certain needs, not provided by the center. Based upon LPA's observations and interviews conducted, the preponderance of the evidence standard has been met, therefore the above allegations are found to be substantiated.

California Code of Regulations, Title 22, Division 12, Chapter 1, are being cited on the attached LIC 9099D.

An exit interview was conducted with Administrator, Dawn Holleman. A copy of this report and appeal rights were provided to Ms. Holleman. A Notice of Site Visit Form was posted on parent's board and must remain posted for 30 days.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Alice Juarez	TELEPHONE: (559) 650-7857
LICENSING EVALUATOR NAME: Caroline Harris	TELEPHONE: (559) 341-4624
LICENSING EVALUATOR SIGNATURE:	DATE: 01/03/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/03/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 04-CC-20211227114316

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: LIL' EXPLORERS	FACILITY NUMBER: 153808664
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 01/03/2022

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 01/07/2022 Section Cited CCR 101419.2(b)(4)	1 2 3 4 5 6 7	Infant Needs and Services Plan. The needs and services plan shall be in writing and shall include the following: Any services needed by the infant that are different from those provided by the center's normal program.	1 2 3 4 5 6 7	An Informal meeting will be scheduled at the Fresno CCL office to further discuss the facilities plan of operations.
	8 9 10 11 12 13 14	This requirement was not met as evidenced by documents gathered and interviews conducted. This poses a possible risk to the health, safety or personal rights of children in care.	8 9 10 11 12 13 14
Type B 01/31/2022 Section Cited CCR 101223(a)(2)	1 2 3 4 5 6 7	The licensee shall ensure that each child is accorded the following personal rights: To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.	1 2 3 4 5 6 7	The administrator was provided with the Provider Information Notice (PIN) # 21-18-CCP that reviews Covid guidelines. The administrator agrees to train her staff on these guidelines and provide the staff sign in sheet
	8 9 10 11 12 13 14	This requirement was not met as evidenced by the LPA's observations further documented in the 9099 report. This is a possible risk to the health, safety or personal rights of children in care.	8 9 10 11 12 13 14	to the LPA by the given due date of 1/31/22. The parents will also be provided with the Covid guidelines and they will sign a form stating that they have received them and understand them.

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Alice Juarez	TELEPHONE: (559) 650-7857
LICENSING EVALUATOR NAME: Caroline Harris	TELEPHONE: (559) 341-4624
LICENSING EVALUATOR SIGNATURE:	DATE: 01/03/2022

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/03/2022

LIC9099 (FAS) - (06/04)

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