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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153808666
Report Date: 10/05/2021
Date Signed: 10/05/2021 11:19:38 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/30/2021 and conducted by Evaluator Luisa Gavoutian
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20210730164028
FACILITY NAME:SMALL STEPS CHILD DEVELOPMENT CENTERFACILITY NUMBER:
153808666
ADMINISTRATOR:DECONDIA FERGUSONFACILITY TYPE:
830
ADDRESS:4201 UNIVERSITY AVENUETELEPHONE:
(661) 319-2713
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93306
CAPACITY:7CENSUS: 4DATE:
10/05/2021
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Site Supervisor - Jennifer JonesTIME COMPLETED:
11:40 AM
ALLEGATION(S):
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Infants sleep in the arms of staff instead of a crib.
INVESTIGATION FINDINGS:
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On 10/05/2021, Licensing Program Analyst (LPA) Luisa Gavoutian conducted an unannounced complaint inspection to provide findings for the above-mentioned allegation. LPA met with Site Supervisor, Jennifer Jones, who accompanied LPA during tour of facility. LPA discussed the allegation and a census was taken. During the course of the investigation, LPA interviewed staff, reviewed sign-in/out sheets, and facility records. The investigation revealed that infants fall asleep in staff arms and are held in staff arms until staff ensure the infants are in a deep sleep, and then are placed down into a crib. It is unclear the duration of time the infants are held in staff arms prior to being placed into the crib. Facility staff understand that per California Code of Regulations (CCR) Section 101430(a)(3)(E), “If an infant falls asleep before being placed in a crib, staff shall move the infant to a crib as soon as possible.”
(Continued on LIC 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Alice JuarezTELEPHONE: (559) 650-7857
LICENSING EVALUATOR NAME: Luisa GavoutianTELEPHONE: (559) 341-4725
LICENSING EVALUATOR SIGNATURE:

DATE: 10/05/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/05/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 04-CC-20210730164028
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: SMALL STEPS CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 153808666
VISIT DATE: 10/05/2021
NARRATIVE
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The investigation revealed through interviews and review of records, that although the above allegation may have happened or are valid, there is not a preponderance of evidence at this time to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency is cited during today's inspection.

An exit interview conducted with Site Supervisor, Jennifer Jones. A copy of this report was provided and discussed with Jennifer.

A Notice of Site Visit Form was posted on parent's board and must remain posted for 30 days.
SUPERVISOR'S NAME: Alice JuarezTELEPHONE: (559) 650-7857
LICENSING EVALUATOR NAME: Luisa GavoutianTELEPHONE: (559) 341-4725
LICENSING EVALUATOR SIGNATURE:

DATE: 10/05/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/05/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3