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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153808737
Report Date: 05/02/2019
Date Signed: 05/02/2019 12:46:30 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/15/2019 and conducted by Evaluator Jessika Thompson
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20190415140750
FACILITY NAME:BETHEL KIDDIE KORRAL CHILD CARE CENTERFACILITY NUMBER:
153808737
ADMINISTRATOR:BRADLEY, SHELLYFACILITY TYPE:
830
ADDRESS:1418 W. COLUMBUSTELEPHONE:
(661) 323-2851
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93301
CAPACITY:20CENSUS: 9DATE:
05/02/2019
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Shelly Bradley - Director TIME COMPLETED:
12:45 PM
ALLEGATION(S):
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Staff inappropriately handled daycare child
Staff using inappropriate forms of punishment
Unqualified staff left alone with daycare children
Standing water is left on infant playground
Unsanitary/Dangerous objects are left on facility grounds
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jessika Thompson arrived at the facility to conduct an unannounced complaint inspection. Information was gathered to investigate the above allegations. LPA met with Director, Shelly Bradley, and a tour of the facility was made. LPA explained the reason for this inspection with Director Bradley and a census was taken.

During the course of this investigation, LPA observed operations at the facility and interviewed both staff & parents. Of staff and parents interviewed, none stated or alluded to any of the above allegations occurring at the facility. In addition, LPA inspected the facility grounds and did not observe any standing water or unsanitary/ dangerous objects on the premises.
(Continued on LIC9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Diana deLeonTELEPHONE: (559) 650-7854
LICENSING EVALUATOR NAME: Jessika ThompsonTELEPHONE: 559-341-4622
LICENSING EVALUATOR SIGNATURE:

DATE: 05/02/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/02/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/15/2019 and conducted by Evaluator Jessika Thompson
COMPLAINT CONTROL NUMBER: 04-CC-20190415140750

FACILITY NAME:BETHEL KIDDIE KORRAL CHILD CARE CENTERFACILITY NUMBER:
153808737
ADMINISTRATOR:BRADLEY, SHELLYFACILITY TYPE:
830
ADDRESS:1418 W. COLUMBUSTELEPHONE:
(661) 323-2851
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93301
CAPACITY:20CENSUS: 9DATE:
05/02/2019
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Shelly BradleyTIME COMPLETED:
12:45 PM
ALLEGATION(S):
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Facility is operating out of ratio
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jessika Thompson arrived at facility to conduct an unannounced complaint visit to gather information to investigate the above allegation. LPA met with Director Shelly Bradley who accompanied LPA during tour of facility, both inside and outside. A census was taken and LPA explained the allegation with Director Bradley. During the course of this investigation, LPA interviewed witnesses and reviewed facility records.

In interviews with staff it was revealed that five children were left under the direct supervision of one teacher's aide, for 40-45 minutes, around lunch time.

Based upon observations, records review and information gathered through interviews, the preponderance of evidence standard has been met, therefore the above allegations is found to be SUBSTANTIATED.

Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Diana deLeonTELEPHONE: (559) 650-7854
LICENSING EVALUATOR NAME: Jessika ThompsonTELEPHONE: 559-341-4622
LICENSING EVALUATOR SIGNATURE:

DATE: 05/02/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/02/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 04-CC-20190415140750
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: BETHEL KIDDIE KORRAL CHILD CARE CENTER
FACILITY NUMBER: 153808737
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/02/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/22/2019
Section Cited
CCR
101416.5 (b)(1)(B)
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Staff-Infant Ratio here shall be a ratio of one teacher for every four infants in attendance. (1) An aide may be substituted for a teacher when all of the following conditions are met: Each aide is responsible for the direct care and supervision of a group of no more than four infants.
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It is noted that an infant teacher was reportedly present in the adjacent room during these times(with less than four children); however, the teacher was not directly supervising the teacher's aide, as required.
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This requirement was not met, as evidenced by staff interviews. According to staff, one teacher's aide has been left with five children on more than one occasion. This is potential risk to the health and safety of children in care.
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Licensee to submit an updated staff schedule plan to the Fresno Community Care Licensing (CCL) Office. Licensee will hold a meeting pertaining to regulatory compliance and licensing regulation 101416.5. This meeting to include the viewing of the CCL video "Teacher-to-Child ratios in Child Care Centers". This video can be accessed on the CCL Division website, at: https://ccld.childcarevideos.org/child-care-center-operators/teacher-child-ratios-in-child-care-centers/ Community Care Licensing Office.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Diana deLeonTELEPHONE: (559) 650-7854
LICENSING EVALUATOR NAME: Jessika ThompsonTELEPHONE: 559-341-4622
LICENSING EVALUATOR SIGNATURE:

DATE: 05/02/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/02/2019
LIC9099 (FAS) - (06/04)
Page: 4 of 4
Control Number 04-CC-20190415140750
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: BETHEL KIDDIE KORRAL CHILD CARE CENTER
FACILITY NUMBER: 153808737
VISIT DATE: 05/02/2019
NARRATIVE
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Although the allegations may have happened, or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency regarding the above listed allegations.

An exit interview was conducted with Director Bradley. A Notice of Site Visit Form was posted on parent's board and must remain posted for 30 days.


SUPERVISOR'S NAME: Diana deLeonTELEPHONE: (559) 650-7854
LICENSING EVALUATOR NAME: Jessika ThompsonTELEPHONE: 559-341-4622
LICENSING EVALUATOR SIGNATURE:

DATE: 05/02/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/02/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 4