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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153902419
Report Date: 09/25/2019
Date Signed: 09/25/2019 03:47:49 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/30/2019 and conducted by Evaluator Theresa Marquez
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20190730095401
FACILITY NAME:FRANCISCO, LIL FAMILY CHILD CAREFACILITY NUMBER:
153902419
ADMINISTRATOR:FRANCISCO, LILFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 835-9941
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93313
CAPACITY:14CENSUS: 4DATE:
09/25/2019
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Lil FranciscoTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Licensee failed to meet child's diapering needs.

Licensee failed to keep the child clean.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Theresa Marquez conducted a subsequent complaint inspection and met with Licensee Lil Francisco. The purpose of this inspection is to deliver the final complaint findings for the complaint received in our office on 7/30/2019.

During the course of the investigation, LPA reviewed facility files, interviewed Licensee and the parents of children currently enrolled in the day-care. Licensee confirmed that Child #1 had a diaper rash and had a cold for a brief time while in her care, that resulted in the child having a runny nose. However, the interviews revealed inconsistencies in the above allegations. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove alleged violations did or did not occur, therefore the allegations are unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Susie FanningTELEPHONE: (559) 650-7890
LICENSING EVALUATOR NAME: Theresa MarquezTELEPHONE: (559) 341-7123
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/30/2019 and conducted by Evaluator Theresa Marquez
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20190730095401

FACILITY NAME:FRANCISCO, LIL FAMILY CHILD CAREFACILITY NUMBER:
153902419
ADMINISTRATOR:FRANCISCO, LILFACILITY TYPE:
810
ADDRESS:5701 AKERS RD.TELEPHONE:
(661) 835-9941
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93313
CAPACITY:14CENSUS: DATE:
09/25/2019
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Lil FranciscoTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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5
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8
9
Licensee medicated child without parent's authorization.
INVESTIGATION FINDINGS:
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13
Licensing Program Analyst (LPA) Theresa Marquez conducted a subsequent complaint inspection and met with Licensee Lil Francisco. The purpose of this inspection is to deliver the final complaint findings for the complaint received in our office on 7/30/2019.

LPA conducted interviews with Licensee and parents of children enrolled in the day-care. Licensee confirmed that while Child #1 had a diaper rash, she applied "Butt Bottom" cream to the Child's skin rash area without the parental consent of Child #1. Based on the information obtained during the investigation, there is a preponderance of evidence to prove Licensee medicated child without parent's authorization; therefore, the allegation is substantiated.
Per Title 22, Division 12, Chapter 1, of the California Code of Regulations, the following deficiency was found. (see the attached) LIC9099-D.

A copy of Licensee's Appeal Rights and a Notice of Site visit was provided to Lil Francisco today.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Susie FanningTELEPHONE: (559) 650-7890
LICENSING EVALUATOR NAME: Theresa MarquezTELEPHONE: (559) 341-7123
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 04-CC-20190730095401
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: FRANCISCO, LIL FAMILY CHILD CARE
FACILITY NUMBER: 153902419
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/25/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/25/2019
Section Cited
CCR
102423(a)
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PERSONAL RIGHTS - Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. This requirement was not met as evidenced by interview with Licensee.
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Licensee stated she will amend her admission paperwork to include medical consent from parents regarding children diapering needs. Licensee will provide CCL a copy of amended paperwork by October 25, 2019.
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Licensee confirmed she applied "Butt Bottom" cream to Child #1 without the parents consent. This poses a potential risk to the Health, Safety and Personal Rights to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Susie FanningTELEPHONE: (559) 650-7890
LICENSING EVALUATOR NAME: Theresa MarquezTELEPHONE: (559) 341-7123
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2019
LIC9099 (FAS) - (06/04)
Page: 3 of 3