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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153905169
Report Date: 02/13/2023
Date Signed: 02/28/2023 11:44:34 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/30/2022 and conducted by Evaluator Barbara Beneroso
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20221130094051
FACILITY NAME:JUAREZ, LILIA FAMILY CHILD CAREFACILITY NUMBER:
153905169
ADMINISTRATOR:JUAREZ, LILIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 854-2085
CITY:ARVINSTATE: CAZIP CODE:
93203
CAPACITY:14CENSUS: DATE:
02/13/2023
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Lilia Juarez TIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights: Licensee yelled at day care child
Personal Rights: Licensee hit day care child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 02/28/23 This report was ammended to change the complaint investigation report from confidential to public.

On 02/13/2023 Licensing Program Analyst (LPA) Beneroso conducted a subsequent complaint inspection for the purpose of delivering the findings of the above allegation. Upon arrival, LPA did not observed any children in care. LPA met with licensee Lilia Juarez.

During this investigation, LPA received pertinent documents related to this investigation, which included Facility Roster and other related documentation related to the allegation.
Over the course of investigating the allegations regarding personal rights, LPA conducted confidential interviews with staff, parents and children. In addition, LPA completed a review of the facility records. The information obtained over the course of the investigation, revealed inconsistencies regarding if licensee did or did not yell at daycare child or if licensee did or did not hit daycare child.

Allegation of Personal Rights: Licensee yelled at day care child in care and Licensee hit day care child is deemed to be UNSUBSTANTIATED, a finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegations occurred.

An exit interview was conducted, a copy of this report, a notice of site visit and appeal rights were provided.

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Mariela RamonTELEPHONE: (661) 202-3798
LICENSING EVALUATOR NAME: Barbara BenerosoTELEPHONE: (661) 202-3411
LICENSING EVALUATOR SIGNATURE:

DATE: 02/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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