153905379-5-5-2020-04-CC-MDUE-BQ3P5U-20200529110118

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 153905379
Report Date: 05/05/2020
Date Signed: 05/05/2020 03:40:20 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/11/2020 and conducted by Evaluator Ruby Ocegueda

PUBLIC

COMPLAINT CONTROL NUMBER: 04-CC-20200311160401

FACILITY NAME:	PLATERO, DOLORES FAMILY CHILD CARE		FACILITY NUMBER:	153905379
ADMINISTRATOR:	PLATERO, DOLORES		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(661) 326-9402
CITY:	BAKERSFIELD	STATE: CA	ZIP CODE:	93307
CAPACITY:	14	CENSUS: 6	DATE:	05/05/2020
		UNANNOUNCED	TIME BEGAN:	02:10 PM
MET WITH:	Dolores Platero		TIME COMPLETED:	03:40 PM

ALLEGATION(S):

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Lack of supervision resulted in inappropriate interactions between children

INVESTIGATION FINDINGS:

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On this date, 5/5/2020, Licensing Program Analyst (LPA) Ruby Ocegueda conducted a follow-up complaint inspection through a video call and spoke with Licensee, Dolores Platero. An on site complaint inspection could not be completed today due to COVID-19 social restrictions. The purpose of the video inspection was to deliver the findings for the above complaint allegation.
During the course of the investigation, LPA Ocegueda conducted interviews of Licensee, staff, child(ren), day care parent(s) and complainant. LPA also obtained and reviewed facility records and police department records. This agency has investigated the complaint alleging that lack of supervision resulted in inappropriate interactions between day care children and we have found that the complaint was SUBSTANTIATED, meaning the preponderance of evidence standard has been met.

Report continued on page 9099-C

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Michael Duarte	TELEPHONE: (559) 650-7874
LICENSING EVALUATOR NAME: Ruby Ocegueda	TELEPHONE: (559) 341-5808
LICENSING EVALUATOR SIGNATURE:	DATE: 05/05/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 04-CC-20200311160401

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: PLATERO, DOLORES FAMILY CHILD CARE	FACILITY NUMBER: 153905379
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 05/05/2020

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 05/06/2020 Section Cited CCR 102417(a)	1 2 3 4 5 6 7	Operation of a Family Child Care Home - The licensee shall be present in the home and shall ensure that children in care are supervised at all times... This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Licensee stated that she would not allow children to ever be unsupervised by her or any of her assistants. Licensee stated that she would be writing a statement of how she plans to implement better supervision strategies to ensure the safety of all children in care.
	8 9 10 11 12 13 14	Due to lack of supervision by licensee, daycare child #1 had inappropriate interactions with daycare child #2, #3 and #4. This poses an immediate risk to the health, safety and/or personal rights of children in care.	8 9 10 11 12 13 14	Licensee to submit this written plan of correction to Community Care Licensing (CCL) by POC date: 5/6/2020.
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Michael Duarte	TELEPHONE: (559) 650-7874
LICENSING EVALUATOR NAME: Ruby Ocegueda	TELEPHONE: (559) 341-5808
LICENSING EVALUATOR SIGNATURE:	DATE: 05/05/2020

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2020

LIC9099 (FAS) - (06/04)

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Control Number 04-CC-20200311160401

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: PLATERO, DOLORES FAMILY CHILD CARE	FACILITY NUMBER: 153905379
	VISIT DATE: 05/05/2020

NARRATIVE

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Per California Code of Regulation, Title 22, Division 12, Chapter 3, a type A deficiency was cited today (see LIC 9099-D).

Exit interview was conducted with Licensee, Dolores Platero. A copy of this report and appeal rights were provided to Licensee via mail. LPA also mailed and reviewed “Acknowledgment of Receipt of Licensing Form (LIC 9224). Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. Licensee understands that she is to sign report 9099 and 9099-D and mail back to Community Care Licensing office.

A copy of this report shall be posted for 30 days.

SUPERVISOR'S NAME: Michael Duarte	TELEPHONE: (559) 650-7874
LICENSING EVALUATOR NAME: Ruby Ocegueda	TELEPHONE: (559) 341-5808
LICENSING EVALUATOR SIGNATURE:	DATE: 05/05/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2020

LIC9099 (FAS) - (06/04)

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