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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153906690
Report Date: 03/22/2022
Date Signed: 03/22/2022 03:06:25 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/07/2022 and conducted by Evaluator Isabel Ortega
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20220207084837
FACILITY NAME:OSEGUERA, LILIA FAMILY CHILD CAREFACILITY NUMBER:
153906690
ADMINISTRATOR:OSEGUERA, LILIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 436-7082
CITY:ARVINSTATE: CAZIP CODE:
93203
CAPACITY:14CENSUS: 0DATE:
03/22/2022
UNANNOUNCEDTIME BEGAN:
12:59 PM
MET WITH:Lilia OsegueraTIME COMPLETED:
03:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Allehation #1 Personal Rights: Licensee left day care child in soiled diaper for an extended period of time
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 3/22/2022 Licensing Program Analyst( LPA) Isabel Ortega conducted a complaint investigation at the facility to deliver complaint investigation finding on the allegation above. LPA announced the purpose of the inspection and guided LPA on a tour of the facility. Upon arrival LPA observed no children in care.

During this investigation, LPA received pertinent documents related to this investigation, according to interviews conducted and observations completed the allegation is deemed to be UNSUBSTANTIATED, a finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegation occurred.

An exit interview was conducted, a copy of this report, appeal rights and a notice of site visit report were provided to Licensee.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Carissa BellTELEPHONE: (661) 202-3359
LICENSING EVALUATOR NAME: Isabel OrtegaTELEPHONE: (661) 202-3786
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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