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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153910434
Report Date: 09/30/2020
Date Signed: 10/06/2020 09:31:57 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/03/2020 and conducted by Evaluator Caroline Harris
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20200903102500
FACILITY NAME:ALCHALATI, WALAA FAMILY CHILD CAREFACILITY NUMBER:
153910434
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 7DATE:
09/30/2020
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Walaa AlchalatiTIME COMPLETED:
03:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Provider does not adequately supervise the daycare children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 9/30/2020, Licensing Program Analyst (LPA) Caroline Harris conducted a telephone call with Licensee, Walaa Alchalati in order to close the above complaint investigation. Due to the COVID-19 pandemic, no one is available to conduct an in person visit to close this complaint. A census was taken. The investigation consisted of interviews with the parents, as well as a facility records review.

Although the allegation may have happened or is valid, based on statements received during the investigation, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiency is cited. An exit interview was conducted with licensee, Walaa Alchalati via telephone call. A copy of this report along with appeal rights was e-mailed to the licensee, Walaa Alchalati, who was asked to sign the report and send a copy back to the Fresno CCL office.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Alice JuarezTELEPHONE: (559) 650-7857
LICENSING EVALUATOR NAME: Caroline HarrisTELEPHONE: (559) 341-4624
LICENSING EVALUATOR SIGNATURE:

DATE: 09/30/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/30/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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