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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153910979
Report Date: 03/23/2023
Date Signed: 03/28/2023 07:57:41 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/22/2023 and conducted by Evaluator Theresa Marquez
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20230322094016
FACILITY NAME:ALDANA, WENDY FAMILY CHILD CAREFACILITY NUMBER:
153910979
ADMINISTRATOR:ALDANA, WENDYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 829-7938
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93312
CAPACITY:14CENSUS: 7DATE:
03/23/2023
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Wendy AldanaTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Licensee does not allow parents inside the day care.
INVESTIGATION FINDINGS:
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On 3/23/2023, Licensing Program Analyst (LPA), Theresa Marquez conducted a complaint inspection and met with licensee Wendy Aldana. Assistant Marina Rodriguez was also present. LPA toured the home and took a census.

During the course of the investigation, LPA Marquez conducted interviews. An interview with licensee revealed that licensee told parents that day care children are to be picked up and dropped off at the front door, therefore parents are not entering the home. Licensee stated she based this rule on the COVID 19 pandemic. The preponderance of the evidence standard has been met; there for, the allegation is substantiated.
Per California Code of Regulation Title 22, Division 12, Chapter 1, the following deficiency was cited (see page LIC9099-D).
An exit interview was conducted and report was reviewed with the Wendy Aldana. A copy of Appeal Rights and the Notice of Site Visit was given and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Theresa Marquez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 57-CC-20230322094016
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: ALDANA, WENDY FAMILY CHILD CARE
FACILITY NUMBER: 153910979
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/23/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/30/2023
Section Cited
CCR
102419(e)
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Admission Procedures and Parental and Authorized Representative's Rights -Upon presenting identification, the parent or authorized representative of a child in care has the right to enter and inspect the family child care home without advance notice during the family child care home's normal operating hours. This requirement
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Licensee stated she will refrain from telling parents children pick up and drop off are at the front door and allow parents to enter day care home if requested. Licensee and her assistant will review Comm Care Licensing video CHILDREN'S PERSONAL RIGHTS IN CARE.
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was not met as evidenced by interviews. Licensee told parents, day care children pick up and drop offs are at the front door, therefore parents are not entering the home. This poses a potential risk to the health, safety and personal rights to children in care.
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Licensee will provide a signed written statement; she and her assistant have reviewed the CCL video and submit statement to the Fresno South Licensing office by March 30. 2023.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Theresa Marquez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/23/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2023
LIC9099 (FAS) - (06/04)
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