160406644-8-29-2023-57-CC-LGAN-CW2PNT-20230926112824

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 160406644
Report Date: 08/29/2023
Date Signed: 08/29/2023 01:55:38 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/22/2023 and conducted by Evaluator Lady Cabrera

PUBLIC

COMPLAINT CONTROL NUMBER: 57-CC-20230822144102

FACILITY NAME:	BRET HARTE PRESCHOOL		FACILITY NUMBER:	160406644
ADMINISTRATOR:	MENDOZA, ELIZABETH		FACILITY TYPE:	850
ADDRESS:	1300 LETTS AVE.		TELEPHONE:	(559) 992-2188
CITY:	CORCORAN	STATE: CA	ZIP CODE:	93212
CAPACITY:	60	CENSUS: 25	DATE:	08/29/2023
		UNANNOUNCED	TIME BEGAN:	12:00 PM
MET WITH:	Marisela Contreras, Teacher/Site Supervisor		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

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Facility staff release daycare child to the wrong authorized representative.

INVESTIGATION FINDINGS:

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On 08/29/2023, Licensing Program Analysts (LPAs) Gloria Reyes and Lady Cabrera conducted an unannounced complaint inspection to gather information, investigate the above allegation and to provide findings. LPAs met with Teacher/Site Supervisor, Mrs. Contreras who accompanied LPAs during tour of facility both inside and outside. LPAs explained the allegation and took a census.

On 08/22/2023, facility reported to Community Care Licensing (CCL) that on 08/18/2023 during dismissal at approximately 11:15a.m., Teacher #1 was speaking with another parent and Teacher #2 released Child #1 to the wrong person, Adult #1. Adult #1 is the grandparent of Child #2. Parent #2 arrived to pick up Child #1 when Teacher #2 advised that Child #1 had been picked up by Adult #1. Teacher #1 realized that Child #1 had been released to the wrong individual. Teacher #1 contacted the Adult #1 via phone. Adult #1 and Adult #2 realized they had the wrong child and returned Child #1 to school. Per interviews and records, Child #1 was gone for approximately 10-15 minutes and reunited with Parent #2. Facility reported on 08/23/2023, dismissal protocol has been updated and employees were trained.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Luisa Gavoutian	TELEPHONE: (559) 650-7879
LICENSING EVALUATOR NAME: Lady Cabrera	TELEPHONE: (559) 978-8397
LICENSING EVALUATOR SIGNATURE:	DATE: 08/29/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 57-CC-20230822144102

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: BRET HARTE PRESCHOOL	FACILITY NUMBER: 160406644
	VISIT DATE: 08/29/2023

NARRATIVE

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During today’s visit, LPAs interviewed witnesses and school staff. It was revealed through interview this incident took place sometime between 11:15a.m.-11:30 a.m. LPAs reviewed sign-in/out sheets from 08/18/2023, and reviewed facility records. LPAs reviewed Child #1's file. Adult #1, who picked up Child #1 by mistake, is listed as an authorized pick-up person for Child #2.

Based upon observations, and information gathered through interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. Based on record review and interviews, it was determined facility did not ensure Adult #1 signed out the correct child, which resulted in absence of supervision of Child #1.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, this deficiency is being cited on the attached LIC 9099D.

Facility was given notice of informal conference scheduled with Community Care Licensing to discuss concerns.

LPA Cabrera informed Mrs. Contreras, that this report dated 08/29/2023 documents one Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Cabrera informed Mrs. Contreras to provide a copy of this licensing report dated 08/29/2023 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days.

Exit interview was conducted with Mrs. Contreras. A copy of this report and Appeal Rights were provided and discussed with Mrs. Contreras.

SUPERVISOR'S NAME: Luisa Gavoutian	TELEPHONE: (559) 650-7879
LICENSING EVALUATOR NAME: Lady Cabrera	TELEPHONE: (559) 978-8397
LICENSING EVALUATOR SIGNATURE:	DATE: 08/29/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2023

LIC9099 (FAS) - (06/04)

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Control Number 57-CC-20230822144102

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: BRET HARTE PRESCHOOL	FACILITY NUMBER: 160406644
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 08/29/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 08/29/2023 Section Cited CCR 101229(a)	1 2 3 4 5 6 7	The licensee shall provide care and supervision as necessary...(1) No child(ren) shall be left without the supervision of a teacher at any time...Supervision shall include visual observation. This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Licensee stated all staff have trained on update dismissal protocols on 8/23/2023. Licensee provided CCL with Bret Harte Preschool Dismissal Procedures, which indicate only Lead Teacher will dismiss children to their parent/caregiver, check identification of any parent/caregiver, and will confirm identity with the information in the binders.
	8 9 10 11 12 13 14	Based on record review and interviews, facility did not ensure Child #1 was supervised by facility when releasing Child #1 to an incorrect individual, who then left facility premises. This poses an immediate risk to the health, safety, and personal rights of children in care.	8 9 10 11 12 13 14	LPA provided a copy of 101229 Responsibility for Providing Care and Supervision regulation to Licensee. Facility was given notice of informal conference scheduled with CCL to discuss concerns.
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Luisa Gavoutian	TELEPHONE: (559) 650-7879
LICENSING EVALUATOR NAME: Lady Cabrera	TELEPHONE: (559) 978-8397
LICENSING EVALUATOR SIGNATURE:	DATE: 08/29/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2023

LIC9099 (FAS) - (06/04)

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