163801784-8-30-2021-04-CC-MDUE-C72MBL-20210920092803

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 163801784
Report Date: 08/30/2021
Date Signed: 08/30/2021 04:24:39 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/25/2021 and conducted by Evaluator Ruby Ocegueda

PUBLIC

COMPLAINT CONTROL NUMBER: 04-CC-20210625110902

FACILITY NAME:	CARRIE'S CHILDCARE CONNECTION		FACILITY NUMBER:	163801784
ADMINISTRATOR:	RISK, CARRIE		FACILITY TYPE:	840
ADDRESS:	255 VINE STREET		TELEPHONE:	(559) 924-6202
CITY:	LEMOORE	STATE: CA	ZIP CODE:	93245
CAPACITY:	94	CENSUS: 56	DATE:	08/30/2021
		UNANNOUNCED	TIME BEGAN:	02:50 PM
MET WITH:	Lee Whisenant		TIME COMPLETED:	04:45 PM

ALLEGATION(S):

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Staff enforce inappropriate forms of discipline.

INVESTIGATION FINDINGS:

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On 8/30/2021, Licensing Program Analyst (LPA) Ruby Ocegueda conducted an in-person complaint inspection. LPA met with Teacher in charge Lee Whisenant in order to discuss complaint closure and deliver the findings to the above complaint allegation. Upon arriving, LPA Ocegueda provided identification and conducted Covid-19 safety screening questions. LPA took a census and toured the facility.

During the course of this investigation, LPA Ocegueda conducted interviews of the Reporting Party (RP), Licensee, staff, parent(s), child(ren) and reviewed facility records.
This agency has investigated the complaint allegation stating that "staff enforce inappropriate forms of discipline”. LPA found corroborating evidence to support the above stated allegation occurred. Multiple interviews revealed that child#1 was made to sit on more than one occasion anywhere from 30 minutes or more after child #1 expressed that he/she did not want to sit on the mat. These actions violated the child’s personal rights. The Department has found that the complaint was SUBSTANTIATED, meaning the preponderance of evidence standard has been met.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Michael Duarte	TELEPHONE: (559) 650-7874
LICENSING EVALUATOR NAME: Ruby Ocegueda	TELEPHONE: (559) 341-5808
LICENSING EVALUATOR SIGNATURE:	DATE: 08/30/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 04-CC-20210625110902

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: CARRIE'S CHILDCARE CONNECTION	FACILITY NUMBER: 163801784
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 08/30/2021

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 08/31/2021 Section Cited CCR 101223(a)(3)	1 2 3 4 5 6 7	Personal Rights. The licensee shall ensure that each child is accorded the following personal rights: to be free from corporal or unusual punishment...humiliation…ridicule…mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting…	1 2 3 4 5 6 7	Lead teacher and licensee will work to review personal rights regulations with staff and submit a written statement that acknowledges the requirement to adhere to children's personal rights at all times by POC: 8/31/2021.
	8 9 10 11 12 13 14	This requirement was not met as evidenced by: interviews. Licensee stated that child #1 was placed on a mat for multiple hours and was sent back to the mat when he/she tried to get up even after child #1 protested. This poses an immediate risk to the health, safety and/or personal rights of children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Michael Duarte	TELEPHONE: (559) 650-7874
LICENSING EVALUATOR NAME: Ruby Ocegueda	TELEPHONE: (559) 341-5808
LICENSING EVALUATOR SIGNATURE:	DATE: 08/30/2021

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2021

LIC9099 (FAS) - (06/04)

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Control Number 04-CC-20210625110902

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: CARRIE'S CHILDCARE CONNECTION	FACILITY NUMBER: 163801784
	VISIT DATE: 08/30/2021

NARRATIVE

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Per California Code of Regulations, Title 22, Division 12, Chapter 1, the following deficiencies are being cited (see 9099-D).

Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. A completed signed copy of the LIC 9224 will be placed in each child's file.

An exit interview was conducted with teacher Lee Whisenant. A copy of this report and Appeal Rights were provided and discussed with teacher Whisenant.

A Notice of Site Inspection Form will be posted to parent's board and must remain posted for 30 days.

SUPERVISOR'S NAME: Michael Duarte	TELEPHONE: (559) 650-7874
LICENSING EVALUATOR NAME: Ruby Ocegueda	TELEPHONE: (559) 341-5808
LICENSING EVALUATOR SIGNATURE:	DATE: 08/30/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2021

LIC9099 (FAS) - (06/04)

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